CURRENT HEADLINES
-
Astellas Chooses Veeva Vault CRM As Global Standard6/4/2025
Veeva Systems (NYSE: VEEV) today announced Astellas has chosen Veeva Vault CRM globally and Veeva China CRM for China.
-
Two Ivy League Institutions Select 3Clogic Voice AI And Contact Center Solution For ServiceNow To Transform IT Help Desks6/3/2025
3CLogic, the leading AI-powered contact center platform purpose-built for ServiceNow®, today announced that two globally recognized academic institutions, both with extensive ServiceNow ITSM deployments, have recently selected it to overcome critical pain points within their IT service desk operations.
-
Davies Engineering Group Replaces Inefficient Legacy System With Modern ERP And CRM From Unanet6/2/2025
Unanet, the leading provider of project-based enterprise resource planning (ERP) and customer relationship management (CRM) for the architecture, engineering, and construction (AEC) industry today announced that Davies Engineering Group (Davies Engineering), formerly the Cincinnati, Fort Worth, Central Pennsylvania and Indiana offices of ThermalTech Engineering, has updated its software to Unanet AE ERP and CRM.
-
Strong Tie Insurance Forges 5-Star Customer Experience With Liberate's Multilingual Voice AI5/27/2025
Strong Tie Insurance Services is redefining what modern customer service looks like by deploying Liberate Voice AI, delivering seamless, 24/7 human-like experiences in both English and Spanish.
-
Jabra Launches Engage AI Complete, The Human-Focused AI Software For Call Centers5/22/2025
Jabra, the world’s leading professional audio brand, today announced Jabra Engage AI Complete – a new premium tier of its call center software, Engage AI.
-
Introducing Zuora Collections: AI-Powered Automation To Accelerate Cash Flow Through Stronger Customer Relationships5/20/2025
Zuora, Inc, a leading monetization platform for modern business, today introduced Zuora Collections, leveraging AI to embed collections into the full customer lifecycle and accelerate cash flow.