Buyer's Guide - Company Information

SCS, Inc.
2358 Hassell Road, Suite A
Hoffman Estates,  IL  60195
UNITED STATES
(800) 727-4155
(847) 839-9852
Bob Sweeney
Products
  • Automatic Call Distribution (ACD)
  • Computer Telephony Integration (CTI)
  • Consulting
  • Interactive Voice Response (IVR)
  • Outsourced Call Center Services
  • Software - Call Center
Keywords

ACD, ASD, ASD Softswitch, blended, call center, call center software, call transfer, campaign, contact center, contact center software, CRM, digital recording, drop rate, e-mail, email, FTC, FTC compliant, historic reporting, inbound, IVR, multi-channel, multi-site, multimedia, multiple campaigns, open architecture, outbound, PD, predictive dialer, real-time, real-time reporting, remote agent, remote monitoring, reporting, routing, scheduling, screen pop, skills-based routing, telemarketing, VoIP, web callback.