09.01.10 -- Training In CRM Is Essential For Significant Return On Investments, Claims DMC Software

September 1, 2010

Featured Article

Inc. 500 Company Puts Sales In Overdrive With Tele-Targeting
By Mike Rogers, Customer Effective, and Dan McDade, PointClear
Customer Effective, Inc., realized revenue growth of over 1,000 percent between its incorporation in 2003, and 2008, the year it joined the Inc. 500 list of the United States' fastest-growing privately held companies. Still, as a player in the red-hot category of Microsoft Dynamics CRM solutions, the company knew that it was not realizing its full sales potential.

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Featured Download

Case Study: Lord & Taylor Matches Online To In-Store Shopping Experience
The recent U.S. Commerce Department's retail and food services sales tally shows that retail sales were up 6.4% from March 2009. While analysts are cautious about predicting an upswing in the economy, they do believe that lower unemployment rates and home price declines showing signs of leveling off could spur retail spending.
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