Verint® Systems Inc. recently announced that it has been recognized as the “Contact Center Application Vendor of the Year” during Frost & Sullivan’s India ICT Awards ceremony in Mumbai on June 2
Interactive Intelligence Group Inc. , a global leader of cloud services for customer engagement, communications and collaboration, is hosting a free Web event titled, “Analyzing Contact Centers: The Ovum Perspective on Premise-Based vs. Cloud Deployment”
Talend, a global leader in big data and cloud integration solutions, recently announced that Sidetrade, a European leader for customer financial management in the Cloud, is using Talend Data Fabric to offer its customers a new predictive analysis platform for inter-company payments, called Sidetrade Payment Intelligence (SPi)
Meriplex Communications, LTD announced today it renewed the Cisco® Gold Certification. To earn Gold Certification, Meriplex had to meet rigorous standards set forth by Cisco in networking competency, service, support and customer satisfaction
Aspect Software, a leading provider of fully-integrated consumer engagement, workforce optimization, and self-service solutions, recently announced the general availability of Aspect EQ Workforce Optimization (WFO) 8.2
Wise.io, the leading provider of machine learning applications to help enterprises provide better customer experience, today announced its selection as a "Cool Vendor"