CRM Partnership: Centric CRM Joins Red Hat Exchange To Broaden Business Use Of Open Source Applications
Centric CRM, developer of a open source Customer Relationship Management (CRM) system, announced recently that it has joined Red Hat's online marketplace, Red Hat Exchange (RHX) to make it easier for enterprises to realize the full benefits of open source software for today's businesses. Centric CRM joins over a dozen other open source application and middleware providers whose products are validated to run on Red Hat Enterprise Linux, delivered through Red Hat Network, and supported by Red Hat. As part of RHX, Centric CRM is joining efforts to eliminate perceived risks of open source applications and enabling small and medium businesses to maximize the significant benefits of using open source software in their enterprises.
"RHX's partner ecosystem consists of providers whose products run on Red Hat Enterprise Linux. As more small and medium businesses realize the benefits of open source, Centric CRM and our software industry partners are building customer solutions that extend our ability to deliver enterprise-class solutions to such organizations around the globe," said Donald Fischer, vice president of Online Services at Red Hat. "We have worked closely with the community of companies involved in RHX to provide our mutual customers with the necessary tools to solve real business problems. Their support, and the resulting RHX ecosystem, is a testament to the success of our open source platform, and we are excited to see this continue to grow with assistance from leading open source application developers like Centric CRM."
Centric CRM is the most rapidly growing open source CRM available for enterprises of all sizes today because of its long list of innovative features, user-friendly licensing, and reliable track record among brand name customers. With newly available Centric CRM 4.1, businesses now have a way to quickly build, deploy and enforce best practices for specific CRM tasks such as lead management or trouble ticket resolution with new Action Plans to coordinate many complex, disparate actions across multiple CRM modules into a single, seamless and user-configured process. Moreover, Centric CRM supports the most databases of any open source CRM available today with full compatibility with over eleven of the most popular databases available including MySQL, IBM DB2, Oracle 10g, PostgreSQL, EnterpriseDB, Microsoft SQL Server, IBM Cloudscape, Apache Derby, and others.
"Centric CRM continues to develop our enterprise-class front-office solution by making use of the advancements of Red Hat Enterprise Linux 5 to fully leverage the best-in-class functionality of Linux," said Tom Manos, chief technology officer for Centric CRM. "As the most popular Linux platform running in businesses of all sizes across the globe, Red Hat's collaboration with open source application providers like us further cements that position for the future. Centric CRM is positioned to take full advantage of the enhancements from continued interoperability with Red Hat and partnering with a rich technology ecosystem to deliver the very best business solution for CRM available to small and medium enterprises embracing open source applications today."
"Red Hat Exchange helps customers evaluate and obtain open source business applications in one place, and from one trusted source," said Michael Harvey, chief marketing officer of Centric CRM. "By partnering with RHX, our customers now have access to a rich set of fully integrated and supported technologies that eliminates the challenges of buying business-critical software from lesser-known suppliers and piecing it all together by themselves. RHX is now open and ready for business."
About Centric CRM
Centric CRM is the developer of the world's most advanced open source CRM system. Under development for almost seven years, Centric CRM comprises over 2 million lines of code. Its advanced Java/J2EE, web-based, and object-oriented architecture runs on all standards-based platforms. It's used today by Fortune 500 companies in large configurations and by thousands of smaller enterprises. Centric CRM includes all common CRM modules and adds significant capabilities such as Website Authoring, integrated Web Content Management, Project and Document Management, Customer Surveys, and advanced Help Desk functions. Centric CRM is a founding member of the Open Solutions Alliance and a member of the Red Hat Exchange (RHX).
About RHX
Red Hat Exchange helps you compare, buy, and manage open source business applications. All in one place. All from one trusted source. We've done the work of choosing the right application for you: RHX features profiles, ratings, prices -- even free trials -- for every application. And working in collaboration with our partners, applications are validated to run on Red Hat Enterprise Linux, delivered through Red Hat Network, and supported by Red Hat. You'll find the right solution faster -- and have the confidence of Red Hat behind it. For more information please visit rhx.redhat.com
SOURCE: Centric CRM