Business Wire

1. Bioderma Spain Implementing Cegedim Relationship Management’s Award Winning* Mobile Intelligence For iPad Software-As-A-Service (SaaS) CRM Solution And OneKey Healthcare Professional Database
   1/10/2012
   Cegedim Relationship Management recently announced that Bioderma Spain is upgrading to Mobile Intelligence for iPad SaaS, as its centralized Customer Relationship Management (CRM) platform for their Specialty commercial team and head office in Spain
2. C.G. Papaloisou Ltd., Implements Cegedim Relationship Management Mobile Intelligence(TM) Software As A Service (SaaS) CRM Solution
   12/22/2011
   Cegedim Relationship Management, the world's leading provider of Life Sciences-specific customer relationship management (CRM) solutions, recently announced that C.G. Papaloisou Ltd. has implemented Cegedim Relationship Management's revolutionary Mobile Intelligence for iPad via its flexible SaaS model, and OneKey, the most comprehensive healthcare professional data source, for their primary and specialty commercial teams
3. Worldwide CRM Applications Market Forecast To Reach $18.2B In 2011, Up 11% From 2010, According To IDC
   12/22/2011
   International Data Corporation (IDC) recently released its latest results from the Worldwide Semiannual Customer Relationship Management (CRM) Applications Tracker
4. Zoho Rolls Out Major Update To Zoho CRM; Launches New User Interface; Adds Social Features And Integrations
   12/15/2011
   Zoho recently launched a major update to Zoho CRM, the company's affordable on-demand customer relationship management software
5. GlobalOne Announces Social CRM Solutions For Asset Management, Retail Banking And Wealth Management
   11/30/2011
   GlobalOne, a leader in Software as a Service (SaaS), social collaboration and Cloud Computing professional services for the enterprise, recently announced GlobalOne Asset Management, Retail Banking and Wealth Management solutions.
6. Chiesi Farmaceutici Implements Cegedim Relationship Management Mobile Intelligence Software As A Service (SaaS) CRM Solution
   10/11/2011
   Cegedim Relationship Management today announced that Chiesi Farmaceutici Spain will upgrade its CRM Solution to the next generation Mobile Intelligence SaaS CRM Solution.
7. RightNow Is Recognized As A Leader In 2011 Magic Quadrant For CRM Web Customer Service
   9/22/2011
   RightNow was named a Leader by Gartner, Inc. in the 2011 Magic Quadrant for Web Customer Service (WCS). According to Gartner, Leaders "demonstrate market-defining vision and the ability to execute against that vision through products, services, demonstrable sales figures, and solid new references for multiple geographies and vertical industries.
8. DocInsight, Five Peaks Technology, Telecom Brokerage Inc. Select Dialogue Marketing
   9/20/2011
   Dialogue Marketing Inc., a nationwide provider of customer relationship management (CRM) services that help companies of all sizes and across a wide range of industries acquire, support and retain customers, announced Wayne, N.J.-based DocInsight, Muskegon, Mich.-based Five Peaks Technology and Chicago, Ill.-based Telecom Brokerage Inc. have selected the provider to support their efforts.
9. Global Pharma Leader Will Continue To Leverage Cegedim Relationship Management’s Proven, Reliable And Flexible End-User Services
   8/30/2011
   Cegedim Relationship Management recently announced that a top-10, global pharmaceutical company has renewed its contract for extensive Customer Relationship Management (CRM) support services.
10. VoltDelta OnDemand Enables RightNow Technologies CRM With Contact Center On Demand
    8/9/2011
    VoltDelta OnDemand Solutions, a leading provider of virtual contact center and voice self-service solutions with international reach, announced recently the availability of its Delta On-Call virtual contact center with RightNow CX, the customer experience suite.

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