The Jabra GN9125 is a wireless headset that works the way today's
in-office professionals work.
The dual-connection Jabra GN9350e* wireless headset gives you high performance in both traditional and PC-based
telephone environments. That means you can upscale or even replace your telephone system and still keep the same
headsets. In short, the Jabra GN9350e provides all the benefits of hands-free mobility in a lightweight, ergonomic, and
future-proof design.
Streamline intake of customer leads directly from the
field. With mobile lead capture you can respond to
potential customers faster, substantially increasing
your deal closure rate.
MobileFrame's Field Sales Automation Solutions provide instant visibility into back office sales data and information for managing your sales organization across the entire field sales supply chain — from the customer, sales representative, and service technician to the supplier, and beyond.
Line Busting POS module incorporates the power and functionality of a traditional POS workstation into a mobile device and allows you to service customers anywhere within the store. The solution allows you to complete all the functions you would typically complete on your legacy POS system with the additional benefit of deployment flexibility, based on customer traffic and busy periods.
AP MIMS Field Sales / CRM Integration increases sales force ROI by changing the paradigm in which mobile sales forces handle interactions with their customers. AP MIMS arms field sales staff with three basic, yet fundamental, data points: Customer Information & Purchasing Habits, Product and Competitor Information, and Mobile Point-of-Sale Capabilities. With this fingertip intelligence, field sales staff are able to improve customer service, increase revenue, and expedite sales processing and cash flow.
Designed for one-handed operation, the JETT®•ce features a powerful Microsoft® Windows® CE .NET 4.2 operating system, Intel® XScale® Technology Processor, color sunlight readable display with touch screen technology, and a variety of interface capabilities.
The JETT•XL has the PXA270 processor — designed specifically by Intel for low-power battery-powered devices, it utilizes an integrated system-on-a-chip microprocessor to deliver high performance (624 MHz). It features XScale RISC micro architecture with on-the-fly voltage and frequency scaling, and sophisticated power management to provide industry-leading MIPS/mW performance. In other words, it's fast, powerful, yet affordable.
Imagine new possibilities. Take digital color pictures in the field. Capture data on the go. Seamlessly connect with the office. Simultaneously increase field service productivity, improve customer service, and turbo charge your profits. All this is now possible with the JETT-eye.
The Interaction Center Platform from Interactive Intelligence® makes powerful speech recognition capabilities more accessible than ever before. In other words, it wraps engines from leading vendors such as Nuance with an "engine-agnostic" interface that allows applications to be constructed from high-level
building blocks that are simpler to put together and easier to maintain. Submitted by Interactive Intelligence
Brought to you by Voice Print, Syntora, and Pipkins — three of the contact center industry's leading software solution providers — Solution Made Easy is a tightly integrated, modular suite of award-winning contact center solutions for Call Recording, Quality Monitoring, Workforce Management, Performance Management, Speech Analytics, and Agent Coaching.
Interactive Intelligence's Customer Interaction Center (CIC)
software gives contact centers the most feature-rich
suite of contact management applications available, highlighted by automatic call distribution (ACD) and priority routing, all out of the box.
In today's business climate, government and industry regulations, liability issues and accepted risk management practices
have prompted many organizations to proactively record and archive the interactions between their customers/callers
and their service agents. But capturing contacts is only one part of the compliance challenge.
Your business is increasingly challenged to capture, manage and learn from your complete range of
customer interactions. And while quality management remains a priority, you expect your contact centers to
function more strategically by providing customer intelligence about your products, services and processes.
In today's contact centers, customer interaction volumes are moving targets. And when you factor in multiple
sites, expanded media options, agent proficiencies and preferences, and customer expectations, the task of
forecasting and scheduling becomes difficult to manage without the right tools and sophisticated analysis.
