07.06.11 -- LeadMaster Lead Management CRM Introduces CallFire Integration
Back Office Scheduling — A Critical Component For Improving Organizational Efficiency By Bob Webb, Pipkins, Inc.
When it comes to staffing requirements and operational performance goals, every organization is vastly different. Ensuring you have the proper number and types of employees scheduled to manage your back office at any given time can be a challenge, especially if you have little to no visibility into what you needed yesterday, last week, or last season to use as a basis for forecasting.
When the first Industrial Revolution hit its stride in the 1800's, there was a convergence of forces that changes the way businesses operated. Marketing Automation is having a similar impact on how we mine our data, create our programs, deliver our content and continuously refine, streamline, and automate.