News | April 21, 2020

8x8 Program Makes Referring Cloud Communications And Contact Center Solutions To Businesses And Organizations Easier And Faster

CAMPBELL, CALIF.--(BUSINESS WIRE)--

8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform, today announced new enhancements to the 8x8 Referral Program that make it easier and faster for individuals to successfully refer 8x8 X Series cloud communications and 8x8 Contact Center solutions to a business or organization.

The 8x8 Referral Program provides a simple process for individuals, IT consultants, technology advisors and 8x8 customers in the United States, Canada and the United Kingdom to recommend 8x8 solutions. Program participants are eligible for a one-time commission for each business or organization they submit that signs up for an 8x8 solution. Qualifying solutions include 8x8 cloud voice, video, chat and contact center, which are built on an open, modern cloud technology platform.

“Many organizations depend on the knowledge and expertise of IT consultants, technology advisors and even their peers as they move to modernize their communications and customer engagement infrastructure,” said Homero Salinas, Global Vice President of Commercial Sales at 8x8, Inc. “We invested in making the 8x8 Referral Program easier for these influencers to recommend 8x8 cloud communications and contact center, and help businesses enhance employee and customer experience, especially as they move away from on-premises systems to a mobile, distributed workforce.”

The 8x8 Referral Program now offers an enhanced referral portal making it easier for program participants to refer 8x8 solutions, and provides greater visibility on payments, referral status and campaigns. New and enhanced features include:

  • Real-time visibility of referral campaigns and status
  • Payment dashboard showing total earnings with reward payment updates
  • Automated reward payments via wire transfer and PayPal
  • Social and email campaigns
  • Co-brandable, customizable and shareable content, assets, banners and images
  • Unique URLs for campaign landing pages

15 Million Video Meetings Monthly Active Users Worldwide

8x8 X Series meets the needs of businesses with a mobile and remote workforce by providing a highly reliable and resilient solution across desktop and mobile devices for voice, video conferencing, chat, contact center, APIs and advanced analytics. This allows companies to rapidly unify a distributed workforce and enable flexible workstyles. 8x8 X Series includes 8x8 Video Meetings, powered by Jitsi, an open source community for secure video meetings technology sponsored by 8x8. 8x8 Video Meetings is also available as free and paid standalone versions at https://8x8.vc, and is optimized for use with the WebRTC standard which enables attendees to instantly join meetings without any downloads or plugins. 8x8 Video Meetings is also part of 8x8 Express, a solution for small organizations and teams that require a complete, preconfigured business phone system with a dedicated business number, video meetings and messaging in a single desktop and mobile application.

8x8 Contact Center, available as part of X Series, is a complete solution including ACD, IVR, digital channels, outbound dialer, reporting, customer experience analytics, quality management, speech analytics, customer surveys and knowledgebase, all delivered on one unified, secure and reliable platform featuring single sign-on and centralized administration. Pre-built CRM integrations make it easy for agents to access and view customer data.

8x8 has experienced a significant increase in usage across its private and secure video meetings solutions, including Jitsi Meet and 8x8 Video Meeting services, with monthly active users growing globally to more than 15 million.1 For the latest 8x8 video meetings solutions usage statistics, user stories and social posts updated daily, visit https://www.8x8.com/live.

1 A Monthly Active User is defined as a unique user who attended at least one meeting, with at least one other attendee, in the last 30 days.

To learn more, visit the 8x8 Referral Program

About 8x8, Inc.

8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center, and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, Twitter and Facebook.

8x8® and 8x8 X Series™ are trademarks of 8x8, Inc.


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