Current Headlines

  1. Arvato Introduces BEN - An AI Driven Voice Assistant That Delivers Benefit And Provider Information

    "In the complex world of healthcare benefits, members want an easy and quick answer to their most pressing questions. Instead of calling in or searching online, our smart assistant follows this trend and offers the most convenient way to find your information," says Stephan Hackert, Head of Corporate Information Management Arvato U.S

  2. Appy Pie Connect Expands Its App Directory With New Additions - Slack And Microsoft Teams

    Appy Pie Connect, an intelligent automation platform designed to automate work in businesses, added two new apps - Microsoft Teams and Slack to its app directory.

  3. Cromwell Puts Confirmit At Heart Of Strategic Customer Experience Programme

    Cromwell, a leading UK and international supplier of high-quality industrial tools and services, has launched a strategic Customer Experience (CX) programme, underpinned by Confirmit Horizons, to enhance its long-term commitment to delivering a truly customer-focused service.

  4. TELUS International To Acquire Competence Call Center

    TELUS International, a customer experience innovator that designs, builds and delivers next-generation digital solutions for global brands, is pleased to announce plans to acquire Competence Call Center (CCC), a leading provider of higher-value-added business services with a focus on customer relationship management and content moderation.

  5. Snowflake Deepens Its Relationship With AWS To Provide A More Seamless Customer Experience

    Snowflake, a cloud data platform, today announced that it is deepening its relationship with AWS to provide a seamless customer experience.

  6. NeverBounce Announces Sync, Email Verification On Auto-Pilot

    NeverBounce, the industry leading email verification and list cleaning service and a ZoomInfo partner, today announced the release of Sync, the first completely automated email verification tool.

  7. Promero Announces Launch Of The First SMS Marketing Services With Artificial Intelligent BOT

    Promero announced today the launch of its SMS Marketing Services.

  8. Threshold 360 And Simpleview Announce Strategic Partnership

    Simpleview, the global destination marketing industry's leading provider of CRM, CMS, website design, digital marketing, revenue generation, and mobile technologies, and Threshold 360, a leading platform for 360 virtual tour creation & delivery in the Hospitality & Tourism industries, today announced a new partnership to simplify delivery and integration of 360 content for Simpleview customers.

  9. ClearSlide Delivers Data-Centered Email Outreach And Improved Content Feedback

    ClearSlide introduces its Winter 2020 update offering users powerful tools for data-driven email outreach and support for real-time collaboration and feedback to build more effective content strategies.

  10. GovStrive Introduces Federal Turnkey HR Customer Care Center To Augment Agency HR Organizations

    GovStrive, a leader in federal managed services, management consulting, and workforce solutions, today announced the GovStrive HR Customer Care Center, a turnkey solution that augments federal agency HR staffs by providing skilled, centralized, front-line HR support to their employees for inquiries and issues.