Current Headlines
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SOFTEL Communications Partners With Prophecy International To Deliver Superior, Data-Driven Customer Experience Solutions
2/6/2024
Prophecy International (ASX:PRO), a global software solutions company, has announced its strategic partnership with SOFTEL Communications, a leading managed services artificial intelligence (AI) provider with a focus on Contact-Center-as-a-Service (CCaaS) and Unified-Communications-as-a-Service (UCaaS).
- hireEZ Launches CRM Platform To Empower TA Leaders And Recruiters 2/2/2024
- Five9 Announces Availability Of Intelligent CX Platform On Google Cloud Marketplace 2/1/2024
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Global B2B Travel Platform Selects 3CLogic To Leverage ServiceNow-Centric Conversational AI And Contact Center Solution
1/25/2024
3CLogic, the leading Conversational AI and Contact Center solution for ServiceNow®, today announced the recent selection of its offering by a leading B2B travel platform serving hotels, airlines, car rental companies, and travel agencies in over 60 countries.
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Wealthbox Announces Agreement For Firmwide CRM Implementation With Accurate Advisory Group
1/24/2024
Wealthbox, the highest-rated CRM software for financial advisors, today announces a new firmwide CRM agreement with Accurate Advisory Group, a Florida firm with 30 CRM users and over 5,000 customers served.
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Fix-It Right Plumbing Enhances Customer Experience With ServiceTitan Implementation
1/19/2024
Fix-It Right Plumbing, a leading Melbourne plumbing company with a commitment to excellence announces a significant leap forward in customer service through the strategic implementation of ServiceTitan CRM.
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Saddleback Communications Introduces MyCloud Contact Center Platform
1/18/2024
Saddleback Communications, a provider of highly reliable fiber-based voice, internet and cloud communications services to the Salt River Pima-Maricopa Indian Community (SRPMIC), announced today the launch of MyCloud Contact Center, a contact center as a service (CCaaS) platform designed and priced for small to medium (SMB) business customers.
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Conterra Networks Selects GOCare Among Best-In-Breed Platforms For Cutting Edge Customer Experience Enhancements
1/18/2024
GOCare, a SaaS provider of digital experience software, alongside Dialpad, Inc., the industry-leading Ai-Powered Customer Intelligence Platform, are pleased to announce that Conterra Networks, a fiber-focused service provider headquartered in Charlotte, NC, is enhancing its Customer Experience with a fully integrated GOCare/Dialpad UCaaS and Digital Experience suite.
- Contract Logix Launches Powerful Point-And-Click Salesforce Integration To Help Organizations Close Business Faster 1/17/2024
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USAN Unveils Realm: Revolutionizing Contact Centers On Amazon Connect
1/17/2024
USAN, a leader in customer engagement solutions, is proud to announce the launch of USAN Realm™, a groundbreaking SaaS platform designed to transform contact center operations and Customer Experience (CX) on Amazon Connect.