Current Headlines

  1. F.N.B. Corporation Expands Data Science Expertise To Enhance Customer Experience

    F.N.B. Corporation (NYSE: FNB), parent company of First National Bank, announced today the expansion of its data science team to further support the Company's financial growth and execution of its Clicks-to-Bricks strategy.

  2. planetRE Announces New AI Search In CRM

    planetRE, the nation's leading enterprise cloud vendor for online real estate, has announced launch of new AI based Intelligent searches within its patented Socialite CRM.

  3. SugarCRM Driving The Future Of Customer Experience With Powerful Products And New Vision

    SugarCRM Inc., a company that helps organizations deliver exceptional customer experiences, recently announced a new portfolio of customer experience applications and key differentiators among industry peers.

  4. Loxo Introduces A Proprietary Database Called Loxo Source™ Offering Recruiters Access To 510 Million People Across 12 Million Companies With Contact Information

    This week, Loxo introduced a proprietary database of 510 million prospects across 12 million companies directly inside their state-of-the-art recruiting CRM.

  5. Avaya And Tenfold Create Improved Customer Conversations, Enabling Integrated AI Solutions That Amplify Salesforce, ServiceNow, Microsoft Dynamics And Other Leading CRMs

    Avaya Holdings Corp., a global leader in solutions to enhance and simplify communications and collaboration, and Tenfold, the world’s leading provider of next generation CTI solutions, announce a strategic partnership to enable joint clients to improve their customer experience, increase productivity of their sales and service teams and operationalize AI with richer contextual customer data to drive predictive engagement.

  6. Pipeliner Releases Visual Relationship Mapping Capabilities

    Pipeliner today announced the release of unique new capabilities where users can visually map the relationships between their Contacts and people their contacts are connected to and the relationships between their Accounts and other organizations.

  7. nbkc Bank Selects Total Expert To Deploy Centralized Command Center And Humanize The Customer Experience

    nbkc bank, a fast-paced community bank in Kansas City, has selected the Total Expert Marketing Operating System® (MOS) to propel their marketing and sales efforts, leverage customer data to make informed decisions and enhance the customer experience.

  8. Astute Introduces New And Improved Consumer Engagement CRM Software, Astute Agent

    Astute recently announced the release of Astute Agent 10, the latest version of its industry-leading consumer engagement CRM. Formerly known as ePowerCenter, Astute Agent boasts new features for enhanced agent efficiency, better configurability, and easier compliance with consumer privacy regulations like GDPR and CCPA.

  9. DealerPeak Launches 'Max Desk' Desking Tool To Improve Customer Buying Experience

    While most car dealership CRM’s offer desking solutions, none of them are equipped with the mobile first technology that fully automates the deal making process via a tablet or other mobile device, along with desktop compatibility.

  10. EY In India Acquires C Centric To Enhance Customer Experience For Businesses

    EY, the leading professional services brand in India, recently announced the acquisition of C Centric, a leading provider of CRM solutions and services to help businesses rethink, redesign and deliver better customer experience.