Current Headlines

  1. FirstFuel Announces Integration Of AI-Powered Analytics And Customer Engagement Solutions With Vlocity Energy And Utilities Cloud Apps
    2/13/2019

    FirstFuel Software, the global leader in B2B energy analytics and customer engagement for utilities, and Vlocity, Inc, the leader in Energy & Utility cloud software on Salesforce, recently announced a Vlocity Industry Partner (VIP) alliance and the verified integration of Vlocity Energy and Utilities Cloud Apps with energy data analytics from FirstFuel

  2. 3CLogic Announces Sponsorship Of 2019 ServiceNow Federal Summit
    2/6/2019

    3CLogic, a leading provider of cloud call center software for the enterprise market, today announced its sponsorship of the 2019 ServiceNow Federal Summit, the annual ServiceNow event where Federal IT leaders gather to learn the latest strategies aligned with this year’s theme, “Digital Transformation: The Foundation of Customer-Like Services''

  3. Survalent Launches StationCentral, A Substation Automation Solution
    1/31/2019

    Survalent Technology Corporation, a leading provider of advanced distribution management system (ADMS) software, is pleased to announce the launch of its substation automation solution, StationCentral, a comprehensive and adaptable software solution enabling digital capabilities for substations across a broad range of industries

  4. CallTower Connect Enabled To Provision For Microsoft Teams
    1/30/2019

    CallTower, a global leader in delivering cloud-based enterprise-class unified communications and collaboration solutions, announced today that CallTower Connect, their unifying online administrative system for solutions, now can provision Microsoft Teams

  5. Movable Ink Partners With CrowdTwist To Bring Real-Time Loyalty Data And Visualizations To Email
    1/30/2019

    Movable Ink, the visual experience platform provider for digital marketing leaders, today announced a partnership with CrowdTwist, a leader in omnichannel loyalty and engagement solutions, to help brands elevate their loyalty programs with engaging and on-brand email campaigns featuring personalized, data-based visuals that are dynamically created at the moment of open

  6. Talkdesk Enables Tuft & Needle To Elevate Industry Customer Experience Standards
    1/29/2019

    Talkdesk, the cloud contact center for innovative enterprises, was chosen by Tuft & Needle as its customer support platform. The online mattress retailer brought an innovative approach to the mattress purchasing process and was quickly successful in gaining market share and disrupting their static industry

  7. Oracle Utilities Opower Innovations Help Utilities Connect With Every Customer
    1/29/2019

    The Oracle Utilities Opower customer engagement platform now includes four entirely new experiences and over 100 innovations for utilities to connect with every residential customer

  8. A Major Wireless Service Provider Deploys OnviSource ia.Enterprise™ Intelligently Automated Solutions To Implement Its Digital Transformation Strategy
    1/29/2019

    OnviSource announced today that a leading wireless service provider has expanded its use of ia.Enterprise Intelligently Automated (IA) Solutions from OnviSource to complete the implementation of its Digital Transformation strategy related to end-to-end Customer Experience Management (CXM)

  9. Automate.io Launches New Solution On Salesforce AppExchange, The World’s Leading Enterprise Apps Marketplace
    1/28/2019

    Automate.io, a leading SaaS integration and workflow automation company, today announced the launch of its workflow connector on Salesforce AppExchange, empowering business to automate marketing and sales workflows

  10. Payfone Launches Next-Generation Platform To Enable Faster, Frictionless And Fraud-Free Customer Experiences
    1/24/2019

    Payfone, the world's leading digital identity authentication network, today announced the launch of the Trust Platform, a first-of-its-kind digital authentication platform