Current Headlines
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Aesthetix CRM Announces Launch Of An Innovative AI Chat Assistant For Medical Aesthetics Practices
7/29/2023
Aesthetix CRM, a leading software solution for medical aesthetics practices, announced the launch of their pioneering AI Chat Assistant, a tool specifically engineered to streamline communications for med spas and plastic surgeons.
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Televerde Announces Expansion In Indiana With New Call Center At Indiana Women's Prison
7/26/2023
Televerde, a global revenue creation partner supporting marketing, sales, and customer success for B2B businesses worldwide, today announced the opening of a new contact center at the Indiana Women's Prison.
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eGain Teams Up With Talkdesk To Modernize Customer Service
7/20/2023
eGain Corporation (NASDAQ: EGAN ), the largest knowledge platform for customer engagement, announced a partnership with Talkdesk®, Inc., a global leader in cloud-based contact centers for businesses of all sizes, to help enterprises modernize customer service through the power of AI-infused knowledge management and rich digital capabilities.
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Followup CRM Announces Integration With Sage Intacct, Streamlining Sales And Accounting Processes For Construction Companies
7/18/2023
Followup CRM, a leading provider of customer relationship management (CRM) software, is pleased to announce its partnership with Sage, and integration with Sage Intacct, a renowned cloud-based financial management and accounting software solution.
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Fusion Connect Unveils CCaaS Professional For Unparalleled Contact Center Success
7/12/2023
Fusion Connect, a leading global managed communication service provider (MCSP) and Microsoft Cloud Solution Provider (CSP), has launched CCaaS Professional, a new Contact Center as a Service (CCaaS) offering for mid-market and enterprise companies.
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TCN Enhances SMS Payment Portal With Text-To-Pay Feature For Its Advanced Contact Center Platform, TCN Operator
7/11/2023
TCN, Inc., a global provider of a comprehensive cloud-based call center platform for enterprises, contact centers, BPOs and collection agencies, today announced enhancements to its SMS payment portal’s Text-to-Pay feature, enabling contact centers to use SMS communications for payment processing while maintaining convenience and compliance.
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ComputerTalk And Tethr Partner To Improve Contact Center Performance
7/11/2023
ComputerTalk, developer of ice Contact Center with Microsoft Teams, and Tethr, the leading AI-powered conversation intelligence platform, today announced the formation of a strategic partnership to help companies improve contact center performance and overall customer experience.
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Deloitte Digital And Salesforce Collaborate To Help UnleashThe Power Of AI For CRM
6/29/2023
Today, Deloitte Digital and Salesforce announced a collaboration to provide organizations around the world with the accelerators and strategies they need to deploy trusted AI for CRM.
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BloomSmith Revolutionises Real Estate Funding Operations With Really Simple Systems CRM
6/29/2023
Leading cloud CRM software vendor, Really Simple Systems announces the successful implementation of its CRM with BloomSmith, a VAT bridging loan provider.
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Invoca Pioneers A New Era Of CX, Transforming Contact Centers With Real-Time Data that Enables Agents To Get Right To The Point
6/22/2023
Invoca, a recognized leader in conversation intelligence AI, broadens its innovative PreSense product for modern contact centers to connect with Five9, NICE inContact, Genesys, Salesforce, Amazon Connect, and others.