Business Wire
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F5 Helps Customers Enhance The Value Of Oracle’s Siebel CRM Application Deployments
9/30/2008
F5 Networks, Inc., the global leader in Application Delivery Networking, today announced the availability of its new Application Ready Network (ARN) solution for Siebel.
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TELUS Enters Strategic Partnership With Working Solutions To Accelerate Homeshoring In Canada
9/26/2008
Working Solutions, a leading provider of remote agent sales and support solutions for the contact center industry, announced earlier today a partnership with TELUS, a leading Canadian telecommunications company.
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Interactive Intelligence Announces Winning Customer Service Story In Outrageous Interactions Call Center Contest
9/25/2008
The public has spoken and the winner of the Interactive Intelligence “Outrageous Interactions” call center contest is Tracy R., a customer service specialist for a Tennessee-based bank.
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Soffront CRM Supports Recurring Activities And Opportunities
9/24/2008
Soffront Software Inc., the leader in mid-market CRM software, today announced a new feature to version 8.7 of its popular software—the capability to setup recurring opportunities and activities in daily, weekly, monthly, and yearly patterns.
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Datacenter Network Market To Grow 6% To Reach $11.9B By 2012, IDC Study Reveals
9/22/2008
The datacenter network market reached $8.7B in 2007, up 17% from $7.6B in 2006, according to one of three new "Place in the Network" studies published by IDC.
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The TAS Group Launches Opportunity Management And Account Management Solutions For Oracle CRM On Demand
9/22/2008
The TAS Group, the world leader in sales effectiveness solutions, today announced that its TAS Select Live! for Opportunity Management, and TAS Select Live! for Account Management sales effectiveness solutions have been upgraded to support Oracle CRM On Demand.
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Convergys Raises The Bar On Improving Customer Experience With New Customer Service Manager 5.0 For Communications Service Providers - Available Now
9/22/2008
Convergys Corporation, a global leader in relationship management, today announced the immediate availability of a new version of Customer Service Manager 5.0 within its BSS/OSS solution portfolio.
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Treehouse Interactive Extends Technology Lead In Partner Relationship Management, Channel Sales Force Automation And Marketing Automation With Next-Generation Release Of SaaS CRM Solutions
9/16/2008
TreeHouse Interactive™, the technology leader in on-demand partner relationship management (PRM), channel sales force automation (CSFA™) and marketing automation solutions, today announced significant advances in its product suite.
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Improved Customer Service And Labor Productivity Drive The Global Market For Portable Shopping Devices
9/11/2008
Portable shopping devices and cart-mounted devices are the new store automation technologies transforming the global retail scenario.
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Direct Connect Computer Troubleshooters Depends On 'Flawless' NTRsupport To Help Grow Revenues While Delivering Superior Quality Customer Support
9/9/2008
Like Computer Troubleshooters' franchise partners around the world, Direct Connect Computer Troubleshooters strives to deliver superior technical support while optimizing its own productivity and profitability with NTRsupport, the market-leading end-to-end remote support software-as-a-service (SaaS) from NTRglobal.
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