Business Need And GoldMine Solution For The Legal Industry
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Prior to implementing GoldMine, Lehnardt & Lehnardt used Amicus Attorney Pro, a proprietary database made specifically for the legal profession by Gavel & Gown Software in Canada. "At the time, Amicus Attorney seemed to be the best fit for us," says Stephen Lehnardt, Partner.
However, Amicus Attorney had problems. "Amicus Attorney did not provide an ongoing chronological listing of documents or link documents to a contact record. This was very limiting. " According to Lehnardt, the biggest drawback of Amicus Attorney was its proprietary, closed database. "The database crashed several times and on one occasion, I had to e-mail our entire database to Amicus Attorney's technical support so that they could fix it in-house. The process took a couple of days. That was a little much—especially since we relied on that information daily." This negative experience led Lehnardt to search for a system that was more open and flexible.