endpoint Clinical , an industry-leading global interactive voice response technology (IRT) company, has expanded its global footprint to provide streamlined support to its local customers in Europe and Asia
NewVoiceMedia, a leading global provider of cloud contact center and inside sales solutions, recently announced that the NVM Platform has won a 2018 Customer Sales and Service World Award
During the Digital Procurement Summit held in Paris by Synertrade they launched an exciting membership loyalty program named SynerClub. SynerClub is the brand-new loyalty program for Synertrade customers
Conversable today announced the launch of a suite of omnichannel, easy deployment features, designed to let customers get their bot to market faster with little technical investment
With its latest update, Cyara is taking aim at one of the biggest customer-service frustrations: the loss of data when customers move from self-service to agent-assisted service, or from one channel to another
Generator specialists Duthie Power Services has flicked the switch on a brand new website. Now it's even easier to find the information you need about servicing your current generator, renting a generator when your power is out, or buying a new replacement generator