Lyca Mobile To Implement Flytxt's Customer Value Management (CVM) Accelerator Solution In Europe And The US Following A Successful Pilot Program5/26/2022
Lyca Mobile, one of the world's largest mobile virtual network operators (MVNOs), will implement Customer Value Management (CVM) accelerator powered by by Flytxt Artificial Intelligence (AI) in its seven most significant markets: Belgium, France, Germany, Italy, the Netherlands, the United States and the United Kingdom.
ASAPP Launches AutoSummary To Automate 100% Of Call Summaries For Contact Centers5/26/2022
ASAPP, Inc., the artificial intelligence (AI) research-driven company, today launched AutoSummary—a new AI Service API that provides contact centers with automatic conversation summaries and analytics-ready data.
Creative Virtual Partners With SMG To Improve The Digital Customer Experience With Dynamic Assistance5/26/2022
Creative Virtual, a world leader in conversational AI for customer and employee engagement, has partnered with Service Management Group (SMG) to deliver an industry-first dynamic assistance capability.
Customer Value Emerging As A Key Differentiator For Enterprise Organizations5/24/2022
DecisionLink, a leader in secure, SaaS-based Customer Value Management solutions that simplify and automate customer value conversations at all stages of the customer journey, today announced that sharing and managing customer value management metrics is an area of increasing importance for enterprise organizations.
Tamarack Grove Engineering Selects Unanet For CRM To Help Manage Customer Pipeline5/24/2022
Unanet, the leading provider of project-based ERP and CRM for the architecture, engineering and construction (AEC) industry, announced today that Tamarack Grove Engineering, a leading structural engineering and design firm with more than 2,500 projects each year throughout North America, has selected Unanet CRM AEC.
Ooma Launches New Ooma Office Pro Plus Business Communications Service That Offers Simple Call Center, CRM Integration And More For Businesses Of All Sizes5/23/2022
Ooma, Inc., a smart communications platform for businesses and consumers, today announced Ooma Office Pro Plus, a new plan for the Ooma Office business communications service that enables any business to quickly and affordably set up a simple call center, integrate with the Salesforce CRM platform, provide hot-desking capability in their offices, and more