"In the complex world of healthcare benefits, members want an easy and quick answer to their most pressing questions. Instead of calling in or searching online, our smart assistant follows this trend and offers the most convenient way to find your information," says Stephan Hackert, Head of Corporate Information Management Arvato U.S
SugarCRM Inc., a company that helps organizations deliver exceptional customer experiences, recently announced Sugar Connect, its latest product innovation designed to improve end-user adoption of CX solutions through simplification, integration and the application of the company’s no-touch philosophy.
Act-On Software, the customer-driven marketing automation platform, is recognized as a Visionary in Gartner’s 2019 Magic Quadrant for CRM Lead Management (click here for a complimentary copy).
Vlocity, Inc., a leading provider of industry-specific cloud software, announced today that its Energy & Utilities Cloud has been selected by Eni Gas & Power France to improve its CRM via Salesforce.
Segment Synapse – Segment, the customer data infrastructure company, today announced Functions, a new capability that allows Segment customers to create new, custom data integrations in minutes.
Today, Amazon and leading technology companies announced the Voice Interoperability Initiative, a new program to ensure voice-enabled products provide customers with choice and flexibility through multiple, interoperable voice services.