iQor, a global managed services provider embedded in the flow between product, people and services, recently announced plans to extend the scope of its aftermarket product service solutions offering in Memphis, Tennessee to include a new customer service support center
MaintenX values each customer relationship and works to oversee every aspect of a partnership with our customers. We have developed a high impact facilities program customized to each individual customer’s needs, guaranteeing satisfaction
HelpSocial, the #1 platform for integrating social media and messaging apps in the contact center, will demonstrate its integration with the Genesys Customer Experience Platform at CX18, the industry’s premier customer experience event
Netcracker Technology announced recently that Charter Communications has executed a long-term extension of its BSS and professional services relationship with Netcracker as part of its large-scale standardization program
NICE inContact, a NICE business,recently announced the NICE inContact CXone Spring 2018 release with new capabilities to enable organizations of all sizes to win in the experience economy
IntraNext Systems announced that its Event Intelligence Computer Telephony Integration (CTI) software platform has completed Avaya compliance and compatibility testing and is rated compliant with Avaya Aura Communication Manager 7.1 and Avaya Aura Application Enablement Services 7.1