CURRENT HEADLINES
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Stellantis and Applied Intuition Expand Collaboration with STLA Brain to Advance Vehicle Software and Enhance Customer Experience5/21/2026
Stellantis and Applied Intuition today announced the expansion of their strategic technology partnership, building on their existing work on STLA SmartCockpit to support the development of the next generation of Stellantis’ STLA Brain intelligent vehicle platform.
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Hyro Partners With Five9 To Deliver Healthcare-Specific AI Agents To Contact Centers, Cutting Integration Time To One Hour5/20/2026
Hyro, the leading Responsible AI Agent Platform for healthcare, today announced its partnership with Five9, the intelligent CX platform provider.
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Continuum And Cloven Announce CRM Integration For Canadian Advisors5/20/2026
Continuum, the AI-powered client intelligence platform for Canadian advisors, today announced an integration with Cloven, the CRM that simplifies client interactions for Canadian financial advisors through centralized client profiles, pre-built reporting, and workflow automation.
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Azilen Technologies Launches Azeon, An Agentic AI Operating System For Modern Customer Support5/19/2026
Azilen Technologies, an enterprise AI development company, announces the launch of Azeon, an agentic AI OS for customer support across voice, chat, email, and ticket-based environments.
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transcosmos Introduces AI Into Customer Consultation Processes For Contact Center Services In South Korea5/18/2026
transcosmos today announced that it has introduced an AICC (AI Contact Center) service model for its contact center services in South Korea, applying AI across the entire customer consultation lifecycle—from initial contact through post-interaction data analysis.
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Ribbon's Cloud Native Technology Partners With Agentforce Contact Center In The Public Cloud5/14/2026
Ribbon Communications Inc. (Nasdaq: RBBN), a global leader in real-time communications technology, IP routing and optical networking solutions, today announced that Salesforce is partnering with Ribbon for its proven Session Border Controller Cloud Native edition (SBC CNe) and Policy and Routing Engine (PSX) in the public cloud to accelerate time to market for its new agentic AI contact center offering, Agentforce Contact Center.