"In the complex world of healthcare benefits, members want an easy and quick answer to their most pressing questions. Instead of calling in or searching online, our smart assistant follows this trend and offers the most convenient way to find your information," says Stephan Hackert, Head of Corporate Information Management Arvato U.S
Appy Pie Connect, an intelligent automation platform designed to automate work in businesses, added two new apps - Microsoft Teams and Slack to its app directory.
Cromwell, a leading UK and international supplier of high-quality industrial tools and services, has launched a strategic Customer Experience (CX) programme, underpinned by Confirmit Horizons, to enhance its long-term commitment to delivering a truly customer-focused service.
TELUS International, a customer experience innovator that designs, builds and delivers next-generation digital solutions for global brands, is pleased to announce plans to acquire Competence Call Center (CCC), a leading provider of higher-value-added business services with a focus on customer relationship management and content moderation.
Snowflake, a cloud data platform, today announced that it is deepening its relationship with AWS to provide a seamless customer experience.
NeverBounce, the industry leading email verification and list cleaning service and a ZoomInfo partner, today announced the release of Sync, the first completely automated email verification tool.