Recently Hydro One officially opened a customer service office at its Sudbury Field Business Centre. Hydro One has been increasing its presence in local communities through drop in sessions, its mobile Electricity Discovery Centre and by piloting customer service offices at its London and Markham Call Centres, in addition to the Sudbury location
Mapp Digital, LLC (www.mapp.com), today announced the launch of its Customer Engagement Platform and Digital Marketing Services, following the business' launch late last year
Atento, the leading provider of customer relationship management and business process outsourcing solutions (CRM/BPO) in Latin America, and one of the five top providers worldwide, is opening a new customer relations center in Roque Saenz Peña, in the Argentinean province of Chaco, hiring 200 professionals during an initial stage to provide customer service to different sectors
Premier global nutrition company, Herbalife, recently announced it has selected Salesforce, the global leader in Customer Relationship Management (CRM), to enhance distributor effectiveness and efficiency, and provide more personalized experiences for its customers.
LiveWorld, Inc. announced recently the launch of its new customer service automation suite, further enhancing the power of its social and messaging conversation management platform for service and support organizations
DIDforSale, a trusted provider of VoIP based communication solutions for businesses, is expanding their service to include integration with SalesForce and Vtiger Customer CRM systems by end of August. This crucial enhancement of service by the company will pave the way for their clients to streamline and optimize customer experience management