Act-On Software, the leading provider of adaptive marketing automation for fast-growing businesses, recently announced it has been positioned by Gartner, Inc. as the only Visionary in the 2017 Magic Quadrant for CRM Lead Management
NewVoiceMedia, a leading global provider of cloud contact center and inside sales technology that enables businesses to have more successful conversations, recently announced that New York-based benefits administration company Benefit Management Solutions is using ContactWorld for Service to enhance its contact center operations and customer experience
Microexcel®, a global provider of technology solutions and services, today announced it has acquired Customer Dynamics, a leading professional services organization with headquarters in Salt Lake City, Utah, that provides Software-as-a-Service (SaaS) solutions to improve the Customer Experience (CX) and Agent Experience (AX) at contact centers
American Pacific Mortgage Corporation (APMC), the 12th largest retail mortgage company in the country, has selected Total Expert to be their CRM, Marketing, and Co-marketing technology platform for the future
Utility customers say that one-third of a great customer relationship is tied to their experiences with enhanced utility offerings
UpCurve, Inc. (“UpCurve”), the small and medium-sized business (SMB) solutions provider, recently announces that its CRM Cloud services group, W-Systems, has been named SugarCRM’s Global Partner of the Year for 2017