CURRENT HEADLINES
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Encore Data Products Announces Expansion Of Sales Team To Boost Customer Engagement And Service12/26/2024
Lafayette, Colorado Encore Data Products has announced an expansion of its sales team, aiming to strengthen customer relationships and provide more personalized service. As a respected supplier of audio and technology products to schools, libraries, and businesses, Encore Data Products is enhancing its customer engagement with this strategic move.
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Glia Introduces Latest AI Innovations, Including Glia Quality Analyst(GPT)12/18/2024
Glia, the leader in customer interaction technology, has extended the powerful capabilities of its Responsible AI platform, which includes the launch of Quality AnalystGPT, an advanced AI-powered tool designed to analyze customer interactions.
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Wyze Labs Expands AI Capabilities With LiveX AI, Achieving Industry-Leading Customer Service Excellence12/17/2024
Wyze Labs, a leader in innovative smart home technology, continues to achieve groundbreaking results through its partnership with LiveX AI, an innovator in advanced multimodal AI Agents for web, phone, and app. Over the past three months, Wyze has realized seven-figure savings while revolutionizing its self-service capabilities.
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360 Broadband And GOCare Collaborate To Deliver Exceptional Digital Customer Experiences12/17/2024
GOCare, a leading SaaS provider of digital experience software, announced today that 360 Broadband is upleveling its CX management with GOCare's solution. 360 Broadband is focused on delivering an exceptional customer experience over an advanced network to its growing subscriber base in Oklahoma and Texas.
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Wix Releases AI Feature For Businesses To Engage With Their Customers Online12/11/2024
Wix.com Ltd. the leading SaaS website builder platform globally1, today announced the launch of the AI Site-Chat - designed to serve as a virtual agent for customers.
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Lyte Fiber Chooses GOCare And Dialpad To Transform Customer Experience12/11/2024
GOCare, a leading SaaS provider of digital experience software, announced today that Lyte Fiber, a fiber-focused internet service provider based in Texas, has selected GOCare's and Dialpad's integrated digital experience and UCaaS platforms to elevate its customer experience strategy.