Awesome CX By Transcom, A Global Outsourcing Company, Joins Forces With Netomi AI To Revolutionize Customer Experience12/16/2023
Awesome CX by Transcom, a global leader in outsourcing, is proud to announce a strategic partnership with Netomi AI (portfolio company of Jeffrey Katzenberg's WndrCo) to unleash the power of Generative AI at scale in the customer experience industry.
8x8 Announces 8x8 Sales Assist To Improve The Customer Experience, Increase Satisfaction, And Accelerate Revenue Growth For Retailers12/7/2023
8x8, Inc. a leading integrated cloud contact center and unified communications platform provider, today announced 8x8 Sales Assist for retailers.
Zoom Delivers AI-Powered Customer Experiences At An Unmatched Value For Companies Of Every Size12/6/2023
Today Zoom Video Communications, Inc. (NASDAQ: ZM) announced enhancements across its AI-powered customer experience (CX) suite and new pricing plans that are expected to be available in the coming weeks.
Swisslog Advances Customer Experience With Next-Gen Private Cloud From Hewlett Packard Enterprise11/21/2023
Swisslog GmbH has selected HPE GreenLake for Private Cloud Enterprise to accelerate the delivery of IT managed services for intralogistics automation and to advance customer experience.
Cognigy Launches AI Copilot, The Daily Companion For Enterprise Contact Center Agents11/16/2023
With a commitment to drive customer service excellence, Conversational AI leader Cognigy announced today the launch of AI Copilot.
Sprinklr And infinit.cx Partner To Deliver AI-Powered Contact Center And Customer Experience Solutions11/16/2023
Sprinklr the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced a partnership with Contact Center as a Service (CCaaS) and customer experience specialists infinit.cx to help enterprises optimize Sprinklr Service and facilitate a seamless, transformational migration to cloud-based customer service across 30+ digital channels.