CURRENT HEADLINES
-
Wrench Group Partners With Lace AI To Deliver AI-Driven Customer Support Solutions3/3/2026
Wrench Group, a national leader in home services, today announced a strategic partnership with Lace AI, a Mountain View, CA-based AI- powered customer engagement software for home service businesses, to enhance its call centers and coaching capabilities with AI.
-
Carta Launches CRM With Acquisition Of ListAlpha3/3/2026
Carta, the world’s first fully interconnected system for private capital, today announced it has acquired ListAlpha, the AI-powered CRM and relationship intelligence platform.
-
Klaviyo And Google Announce Strategic Partnership To Power Autonomous Customer Experiences2/24/2026
Klaviyo, the autonomous B2C CRM, today announced a strategic partnership with Google to help brands deliver the next generation of autonomous AI-driven customer experiences from product discovery through purchase, service and loyalty.
-
eHealth Unveils New Growth Strategy Centered On Trusted, Lifelong Customer Relationships2/19/2026
eHealth (NASDAQ: EHTH), a leading private online health insurance marketplace, today announced a new company vision focused on supporting Americans with trusted, lifelong guidance on their health coverage, while addressing the divergent needs of Medicare beneficiaries and those who are not yet eligible for Medicare.
-
Ada Launches The Industry's First Unified Reasoning Engine, A Single Intelligence Layer To Power Agentic Customer Experiences In Any Channel2/18/2026
Ada, the trusted AI-native customer experience company and creator of the Agentic Customer Experience (ACX) Operating Model, today announced its new unified Reasoning Engine.
-
FlashLabs Launches FlashAI 2.0: Enterprise Voice AI Platform For Human-Level AI Voice Agents And Real-Time Call Center Automation2/18/2026
FlashLabs today announced the official launch of FlashAI 2.0, a next-generation enterprise voice AI platform built to power human-level AI voice agents for customer experience, sales automation, and contact center operations.