CURRENT HEADLINES

• Mobile Native CRM System Contact Mapping Announces Free Version And Enhanced Premium Offering

  The amazingly easy to use yet extremely powerful mobile native contact relationship management system, Contact Mapping, are launching a free version of the app alongside a new premium offering and other updates to this popular service today.

• Saggezza Launches Salesforce Practice To Help Clients Maximize CRM Investment ROI

  Saggezza, a global technology solutions provider and consulting firm, today announced the launch of its Salesforce Practice.

• TTEC Signs Agreement To Acquire VoiceFoundry, Setting The Foundation For Significant Future Growth With Amazon Connect

  TTEC Holdings, Inc. (NASDAQ: TTEC) a leading global Customer Experience as a Service (CXaaS) partner for many of the world's most iconic and disruptive brands, announced today that it agreed to acquire VoiceFoundry, a global partner of Amazon Web Services, creating an end-to-end CX delivery solution for Amazon Connect.

• Zerto Selects BillingPlatform To Power Growth Initiatives And Streamline Customer Experience Through Modernized Billing Processes

  BillingPlatform, the leading global cloud-based monetization and billing solution provider, today announced that Zerto has gone live with BillingPlatform.

• Global E-Commerce Company Leverages 3clogic With ServiceNow To Optimize Customer Experience

  3CLogic, a leading provider of cloud contact center solutions, today announced the adoption of its telephony platform integrated with ServiceNow’s Customer Service Management offering by a major e-commerce software provider.

• TouchBistro Acquires Loyalty And CRM Software Provider TableUp

  TouchBistro today announced that it has acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry.