CURRENT HEADLINES
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Bucher + Suter Introduces b+s Elevate: The Comprehensive Customer Communication Suite Built For Salesforce With Webex Contact Center10/4/2024
Bucher + Suter today announced the launch of b+s Elevate, a complete cloud contact center solution built for Salesforce, powered by Webex Contact Center, and seamlessly integrated with Salesforce Service Cloud Voice.
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Providence Real Estate Selects Funnel's Renter-Centric® CRM To Create An Exceptional Renter Experience10/4/2024
<p>Funnel Leasing, the best AI-infused multifamily CRM, today announced its newest client, Providence Real Estate ("Providence"), an owner-operator of multifamily residential communities since 1985.</p>
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Alvaria's Workforce Enterprise Suite Becomes Aspect9/20/2024
Alvaria, a pioneer in workforce management and contact center customer experience technology, servicing large global enterprises and rapidly growing consumer brands, announced the rebirth of Aspect in response to accelerated company growth and a demand for more complex tools to support hybrid, remote and in-person workforces.
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New Customer Service Book Shows Companies How To Transform Customer Interactions Into Meaningful And Profitable Experiences9/20/2024
Your Hidden Profit Center: Mastering the 5 A's of Successful Customer Engagement by Brett Frazer introduces customer service leaders to a simple framework that cultivates loyalty through engaging, tailor-made customer experiences.
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Salesforce Introduces Agentforce Partner Network — The World's First Agent Ecosystem9/17/2024
Salesforce the #1 AI CRM, today announced the Agentforce Partner Network, a global ecosystem of leading partners building new third-party AI agents and agent actions for Agentforce.