Conquer Launches New Revenue Engagement Solution For Modern Sales And Service Teams3/26/2021
Conquer (formerly DialSource) is proud to announce the launch of its fully transformed revenue engagement solution, built for the needs of modern revenue teams.
Optimove Combines Realtime Segmentation With Predictive And Historical Data For Hyper-Personalized CRM3/26/2021
Optimove, the leader in CRM Marketing, today announced the launch of its new realtime segmentation capabilities, which combined with the existing next-gen AI-driven CRM journey orchestration technology, provides brands with unmatched customer analysis, segmentation, and communication power.
LiveVox Announces Platform Update To Leverage Data Insights And Collaboration To Deliver Enhanced Customer And Agent Experience3/25/2021
LiveVox, Inc. (“LiveVox”), a leading cloud-based provider of customer service and digital engagement tools, has announced the release of the latest version of its industry-leading contact center platform – version 15 – designed to meet the customer engagement needs of businesses competing in today’s experience-driven economy.
Windstream Enterprise Enhances Award-Winning WE Connect Digital Experience With OfficeSuite UC Insight Engine3/25/2021
Windstream Enterprise (WE), a managed communications service provider, today announced forward-thinking enhancements to its innovative WE Connect portal, delivering actionable business intelligence to customers. The Insight Engine technology centralizes customer communications and hosted services into a sleek, intuitive dashboard.
CDK Global Introduces Elead CRM Solution To Heavy Equipment Dealers3/24/2021
CDK Global, Inc. Heavy Equipment, a leading provider of integrated information technology solutions to the heavy equipment retail industry, today announced it will offer the Elead customer relationship management (CRM) solution to heavy equipment dealers with the ability to integrate it into the CDK IntelliDealer dealer management system (DMS) this summer.
ecotel Announces Partnership With RingCentral To Enable Businesses Across Germany To Work From Anywhere3/24/2021
ecotel communication ag, a leading provider of IT and telecommunication solutions for business customers in Germany and RingCentral, a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions today announced a close partnership whereby RingCentral will be the lead Unified Communications as a Service (UCaaS) offer for customers of all sizes transitioning to the cloud.