CURRENT HEADLINES

• Insellerate Launches DATA IE™ Solution

  Insellerate, the leading mortgage Customer Experience Platform featuring Lead Management, CRM & Engagement that helps lenders close more loans by increasing efficiency gains across sales, marketing, operations management, announces the release of its DATA IE solution.

• Bentley Motors Reimagines The Future Of Luxury Mobility Experiences With Salesforce

  Salesforce (NYSE: CRM), the global leader in CRM, today announced that Bentley Motors, a British luxury automotive company, will deploy Salesforce cloud solutions to give its employees a 360-degree view of customers—connecting Bentley Motors' sales, service, and marketing organizations to deliver a white-glove, personalized experience to customers.

• Salesforce Signs Definitive Agreement To Acquire Slack

  Salesforce, the global leader in CRM, and Slack Technologies, Inc., the most innovative enterprise communications platform, have entered into a definitive agreement under which Salesforce will acquire Slack.

• AWS Announces Five New Capabilities For Amazon Connect, Helping Customer Service Representatives Offer More Personalized, Efficient, And Effective Experiences For Customers—All Powered By AWS’s Industry-Leading Machine Learning Technology

  Today at AWS re:Invent, Amazon Web Services, Inc. (AWS), an Amazon.com company, announced five new capabilities for AWS’s rapidly-growing contact center service, Amazon Connect, that significantly improve contact center agent productivity and end-user customer experiences.

• Rich Functionality, Expanded Marketplaces, Boosting Adoption Of CRM Suites

  he CRM market is changing. Today most CRM suite vendors are offering modular sales, customer service, and marketing functions, enabling organizations to pick solutions that are best tailored to meet their needs.

• Getting Paid And Managing Customers Now Easier For Small Businesses With Integrated CRM Solution

  Today, Intuit launched HubSpot for QuickBooks, an integrated CRM and financial management solution to help growing businesses speed up sales cycles and to allow sales and finance teams to work together more efficiently. Businesses get a clear and more accurate view into their financial health, which helps eliminate potential blind spots.