"In the complex world of healthcare benefits, members want an easy and quick answer to their most pressing questions. Instead of calling in or searching online, our smart assistant follows this trend and offers the most convenient way to find your information," says Stephan Hackert, Head of Corporate Information Management Arvato U.S
inSided, the only customer success community platform built specifically for B2B software companies, announced recenty that it has formed a partnership with leading customer success platform Gainsight.
WorkWise, a leading ERP and CRM software application developer, announced the release of OnContact CRM 10.6.
SmashFly Technologies, the leader in enterprise recruitment CRM and talent marketing technology, announced a new integration with employee video platform, Altru Labs. Altru for SmashFly makes it seamless for talent acquisition teams to drag and drop their employee-generated video content into SmashFly’s career site, landing pages and CRM campaigns for engaging brand storytelling.
Sharpen Technologies, developers of the agent-first contact center platform, recently announces the release of SharpenDB, cloud-native storage that allows users to digitally transform their data from multiple systems and channels into easy-to-read custom charts, tables and columns, optimizing the agent and customer care experience.
Five9, Inc., a leading provider of the intelligent cloud contact center, recently announced that a leading specialized gift manufacturer and retailer has replaced its on-premise contact center with the Five9 scalable, flexible and reliable cloud-based solution.