CURRENT HEADLINES
-
Ultatel Empowers Businesses With Intelligent Voice AI Agent For Task Automation Across Departments7/1/2025
Businesses are increasingly looking to conversational AI to enhance their operations and deliver more personalized customer experiences.
-
Transition Franchise Brands Selects Zuper To Elevate Field Service Efficiency And Deliver Seamless Customer Experiences6/25/2025
Zuper, the leading provider of intelligent field service management solutions, has been selected by Transition Franchise Brands to optimize their operational workflows and enhance customer engagement strategies.
-
Careington Implements Cognigy's Voice AI Solution To Elevate Customer Service Capabilities6/24/2025
Careington International Corporation is proud to announce enhanced customer service efficiencies through its collaboration with Cognigy, a global leader in AI-driven customer service solutions.
-
W.C. Bradley Co. Unveils AI-Powered Care Center To Enhance Customer Experience And Insights6/24/2025
W.C. Bradley Co., the parent company of leading outdoor cooking brands Charbroil, Oklahoma Joe's, and Pit Boss has successfully launched an AI-powered platform within its Customer Care Center, reinforcing its commitment to delivering faster, smarter customer service, providing richer insight across the organization for further improvements.
-
AVOXI Embeds AI Into Cloud Voice Platform For Advanced Capabilities6/24/2025
AVOXI, a global leader in cloud voice software for contact centers, today announced new capabilities in the AVOXI Cloud Voice Platform that reflect growing customer adoption of AI-powered voice features.
-
VXI Continues To Expand Egypt Operations With New Contact Center Seats6/19/2025
VXI Global Solutions, a leading provider of customer experience (CX) and business process outsourcing (BPO) solutions, announced the addition of several hundred new contact center seats in its delivery center in Egypt, marking the latest period of expansion and growth at the site since its inauguration in March 2024.