CURRENT HEADLINES
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Michigan Construction Consulting Firm Intentio Innovations Upgrades To Unanet CRM8/23/2024
Intentio Innovations, a construction consulting firm specializing in the BIM (Building Information Modeling) process, has selected Unanet, the leading provider of project-based enterprise resource planning (ERP) and customer relationship management (CRM) for the architecture, engineering, and construction (AEC) industry, as its CRM platform.
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Glance Announces Guided CX™ Integration With Five9 To Deliver Smart, Human Customer Experiences8/22/2024
Glance, a leader in Guided CX™ solutions, today announced its partnership with Five9, the intelligent CX platform provider.
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ASAPP AI Solutions For The Contact Center Now Available On Genesys AppFoundry8/21/2024
ASAPP, a research-focused artificial intelligence cloud provider, has made its contact center AI software available on the Genesys AppFoundry, a marketplace of solutions offering a curated selection of applications and integrations that elevate customer and employee experiences.
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Steer And AutoOps Merge To Revolutionize Customer Experience For Auto Shop Owners8/20/2024
Steer, the industry-leading CRM solution for automotive shops, today announced its merger with AutoOps, a leading provider of intelligent scheduling software for auto repair shops.
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GoTo Elevates Businesses' Customer Experience With 40+ New GoTo Connect Features To Streamline And Simplify Customer Communications8/20/2024
GoTo, the company making IT management, support, and business communications easy, today announced more than 40 product enhancements to the GoTo Connect portfolio.
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Summit Fleet Moves Up A Gear With 8x8, Accelerating The Customer And Employee Experience8/15/2024
8x8, Inc., a leading integrated cloud contact center and unified communications platform provider, today announced that Summit Fleet has deployed the 8x8 cloud contact center and unified communications platform, along with 8x8 Voice for Microsoft Teams, to support its hybrid workforce, provide cost-effective insights into its contact center, and enhance customer and employee experiences.