CURRENT HEADLINES
-
Accelergent Growth Solutions Adds Inbound Customer Contact Center Services11/8/2024
Accelergent Growth Solutions today announced a services expansion featuring the addition of a full-service customer contact center to support client needs for inbound, white-label customer service including phone and email.
-
Exclaimer Launches HubSpot Integration To Enhance Targeted Marketing Through Email Signatures11/6/2024
Exclaimer, the global leader in email signature management solutions, introduces its latest CRM integration with the HubSpot platform.
-
Hyro Transforms Patient Care With AI-Powered Assistants And Cisco's Webex Contact Center10/24/2024
In a move poised to significantly improve patient access and support experiences across U.S. healthcare systems, Hyro, a member of Cisco's partner ecosystem, today announced it will transform traditional contact center operations with its responsible AI-powered assistants.
-
Cisco Announces New Webex AI Agent And AI Solutions For The Contact Center To Transform Customer Experiences10/23/2024
Today at WebexOne, Cisco (NASDAQ: CSCO) unveiled new AI-powered innovations, including the Webex AI Agent, AI Agent Studio and Cisco AI Assistant features for Webex Contact Center.
-
GoTo Launches AI-Enhanced Integrations Between GoTo Connect And Leading CRM Platforms, Strengthening Customer Experience10/22/2024
GoTo, the company making business communications, IT management, and support easy, today announced major updates to its integration offerings for GoTo Connect, increasing the number and depth of capabilities.
-
Magnaquest To Empower Ozonetel's Cloud Communication Solution, Transforming Its Call Centre Operations With Sure10/18/2024
Magnaquest Technologies Ltd., a leader in subscription billing, management, and CRM solutions, is proud to announce the successful implementation of its flagship product, Sure, with Ozonetel Communication Pvt. Ltd., a pioneer in the Customer Experience (CX) domain.