Cameo Solutions, a wholly owned subsidiary of Cameo Global, has been chosen to lead the implementation of Nuance’s market leading AI-powered Conversational IVR for one of the nation’s largest Healthcare Insurance Providers
transcosmos inc. is delighted to announce that the company has developed next-gen contact center services powered by “Amazon Connect,” a cloud-based contact center service by Amazon Web Services Japan (AWS)
To assist customers during the transition, the group has opened a customer service center as well as a new line of communication between customers and representatives
Studio98, a digital marketing firm specializing in medium-sized to large companies, continues to prove analytics can be used to increase a business’s conversion rates
RiverStar, a contact center software and custom applications solution provider, today announced the release and general availability of its QueView software application
UJET, Inc., the company that’s reimagining customer support with mobile-friendly, multi-channel solutions, recently announced the immediate availability of in-call texting and multimedia sharing over interactive voice response (IVR)