CURRENT HEADLINES
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Strengthening Companies In Their Digital Transformation: Whatfix Announces Collaboration With C-Clear Partners5/6/2021
Whatfix , a leading provider of digital adoption solutions ("DAS"), today announced a strategic partnership with C-Clear Partnersto have entered. The aim is to help companies in the Benelux countries accelerate their digital transformation initiatives by supporting them with the introduction of CRM platforms such as Salesforce and Microsoft Dynamics. C-Clear Partners supports companies in the design, creation and management of their customer strategy.
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CPaaS Will Strengthen Your Contact Center To Deliver The Best Customer Experience For Businesses5/6/2021
The events of 2020 have created many challenges for the customer contact (CC) industry. During the pandemic, when an unprecedented number of CC workers had to switch to a work-from-home (WFH) model—often using ad-hoc, remote workspaces—call volumes and customer requests surged.
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Xigem Technologies To Launch ‘Out-Of-The-Box’ Version Of iAgent5/5/2021
Xigem Technologies Corporation (“Xigem” or the “Company”), a technology provider for the emerging remote economy, today announced the development of an “out-of-the-box” version of its iAgent customer relationship management (“CRM”) software.
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Introducing Talkdesk Workspace, A Customizable Interface Designed To Enable A Better Way To Deliver Superior Customer Experiences In Contact Centers4/27/2021
Talkdesk, Inc., the global customer experience leader for customer-obsessed companies, today launched Talkdesk Workspace, a unified and customizable platform that brings all customer experience (CX) applications on a single screen.
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ON24 And Outreach Partner To Help Sales Teams Increase Customer Conversion4/27/2021
ON24 (NYSE: ONTF) today announced it will integrate ON24 Intelligence with Outreach, a leading sales engagement platform. The planned integration will allow joint customers to access ON24 prospect engagement data directly within the Outreach platform.
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Backstop Solutions Group Acquires CRM Asset Management Software Provider Protrak International4/27/2021
Backstop Solutions Group, the industry's leading cloud-based productivity suite for institutional and alternative investors, today announced the acquisition of ProTrak International, a leading provider of a client relationship management (CRM) solution tailored specifically to the needs of asset managers.