Current Headlines

  1. Tenant Inc. Launches Featherlink Connector, Integrating Advanced Call Center Solutions With Hummingbird PMS 8/29/2025

    Tenant Inc., the leading provider of a complete technology ecosystem for the self-storage industry, today announced the launch of the Featherlink Connector, a powerful new integration tool designed for operators with call centers or advanced telephony needs.

  2. Spry Selects TechnoMile's Winit CRM To Inject New Efficiencies And Visibility Into Federal Sales 8/28/2025

    TechnoMile, a leading provider of transformative, AI-enabled cloud solutions that empower companies to find, pursue, win, and retain more business with the government from go-to-market through contract closeout, today announced that Spry Methods has selected TechnoMile WinIt CRM to help automate its federal sales processes, use AI to streamline opportunity identification, and improve visibility into pipeline and sales performance.

  3. Scopewell Expands AI-Enabled CRM Services To Help Nonprofits Strengthen Donor And Volunteer Engagement 8/27/2025

    Scopewell, a leader in mission-driven technology for healthcare and nonprofits, today announced the expansion of its services that combine customer relationship management (CRM) platforms with responsible artificial intelligence (AI) to help nonprofits increase donor retention, grow volunteer engagement, and streamline operations.

  4. Sendbird Sets New Standard For Voice AI Performance And Omnipresent Orchestration 8/26/2025

    Sendbird Inc., the AI communications platform trusted by the world's largest brands, today announced the availability of Sendbird voice AI, the only voice automation solution for customer service designed to handle the messiness of real conversations with accuracy and speed.

  5. Big Purple Dot Releases Proprietary AI Feature Built Into Its CRM — Transforming How Mortgage Professionals Work 8/20/2025

    Big Purple Dot (BPD), the industry-leading CRM and Data Intelligence platform for mortgage and real estate professionals, has released a major new AI capability built directly into its proprietary CRM infrastructure — delivering real-time intelligence, compliance, and automation unlike anything else on the market.

  6. Maven Voice Brings Unbelievably Human AI Conversations To Your Next Customer Support Call 8/14/2025

    Maven AGI today introduced Maven Voice: a voice AI agent for live calls that understands context and responds naturally in any situation.

  7. Hello Sugar Chooses PolyAI Voice Agents To Scale And Automate Exceptional Customer Experiences 8/13/2025

    Hello Sugar®, a revolutionary tech-pioneering beauty franchise, today announced a strategic partnership with PolyAI, a leading provider of enterprise conversational AI.

  8. Cresta Launches AI-Augmented Customer Experience For Email, Bringing Higher Performance And Real-Time Intelligence To Every Major Support Channel 8/12/2025

    Cresta, the leading contact center AI platform for human and AI agents, announced its expansion of its Agent Assist and Conversation Intelligence solutions to email-based customer support today, enhancing support quality and efficiency while providing a single view of the voice of the customer across the enterprise.

  9. Glance And CloudHesive Partner To Bring Human-Centered Customer Experience To The Cloud 8/6/2025

    Glance, a leading provider of cobrowse and visual collaboration solutions, today announced a strategic partnership with CloudHesive, an AWS Premier Partner known for delivering secure, scalable cloud solutions.

  10. Kyndryl Expands Strategic Alliance With HPE To Accelerate Customer Adoption Of AI Private Cloud Solutions 8/6/2025

    Kyndryl (NYSE: KD), a leading provider of mission-critical enterprise technology services, today announced an expansion of its global strategic alliance with HPE to deliver services that enable and support customer adoption of HPE Private Cloud AI, a turnkey enterprise AI factory solution co-developed with NVIDIA.