Current Headlines

  1. Arvato Introduces BEN - An AI Driven Voice Assistant That Delivers Benefit And Provider Information

    "In the complex world of healthcare benefits, members want an easy and quick answer to their most pressing questions. Instead of calling in or searching online, our smart assistant follows this trend and offers the most convenient way to find your information," says Stephan Hackert, Head of Corporate Information Management Arvato U.S

  2. New Product From SugarCRM Provides Key Customer Data During Real-Time Communications

    SugarCRM Inc., a company that helps organizations deliver exceptional customer experiences, recently announced Sugar Connect, its latest product innovation designed to improve end-user adoption of CX solutions through simplification, integration and the application of the company’s no-touch philosophy.

  3. Act-On Recognized As A Visionary In The 2019 Gartner Magic Quadrant For CRM Lead Management

    Act-On Software, the customer-driven marketing automation platform, is recognized as a Visionary in Gartner’s 2019 Magic Quadrant for CRM Lead Management (click here for a complimentary copy).

  4. Eni Gas & Power France Chooses Vlocity To Support Its Digital Transformation And To Improve Customer Experience In France

    Vlocity, Inc., a leading provider of industry-specific cloud software, announced today that its Energy & Utilities Cloud has been selected by Eni Gas & Power France to improve its CRM via Salesforce.

  5. Segment Announces Functions, Allowing Companies To Build Custom Data Integrations In Minutes, Without Worrying About Infrastructure

    Segment Synapse – Segment, the customer data infrastructure company, today announced Functions, a new capability that allows Segment customers to create new, custom data integrations in minutes.

  6. Amazon And Leading Technology Companies Announce The Voice Interoperability Initiative

    Today, Amazon and leading technology companies announced the Voice Interoperability Initiative, a new program to ensure voice-enabled products provide customers with choice and flexibility through multiple, interoperable voice services.

  7. Global Consumer Electronics Enterprise Deploys Bright Pattern Contact Center To Improve North American Customer Experience

    A leading consumer electronics organization known for innovation and expert device design has recently deployed Bright Pattern Contact Center with a global Bright Pattern partner for its omnichannel contact center platform in North America.

  8. Copper, The CRM For G Suite, Is The Fastest Growing CRM For Digital Agencies

    Copper, the leading provider of CRM for G Suite, is the No. 1 CRM for agencies, with impressive YOY growth in the industry.

  9. Zadarma Introduces Its New Free CRM System And Adds German Language To Its Interface

    Zadarma, a cloud telecommunications provider established in 2006, announced today the official launch of ZCRM – its latest addition to their extensive line of telecom services.

  10. VERB Adds ZYIA Active To Its Growing CRM Client Roster

    VERB Technology Company, Inc. (NASDAQ: VERB; VERBW) ("VERB" or the "Company"), a leader in business-focused interactive video sales and marketing applications and the pioneer of Augmented Sales Intelligence software, announced today that ZYIA Active (“ZYIA” ) a Utah-based active lifestyle brand, has entered into an agreement to adopt VERB’s interactive video-based CRM and sales growth mobile app.