Current Headlines

  1. Startek Unifies Global Brand 8/27/2019

    Startek, Inc. (NYSE: SRT), a global provider of customer experience management solutions, is rebranding Aegis, which it acquired in July 2018, and the combined entity will go to market under the global Startek brand.

  2. VvAA Groep B.V To Transform Service Experience And Performance With Vonage's NewVoiceMedia Solution 8/20/2019

    Vonage (NYSE: VG), a global business cloud communications leader, today announced that VvAA Groep B.V has selected its NewVoiceMedia (NVM) contact center solution to boost its members' customer experience.

  3. ReadyCloud CRM Rebrands To The ReadyCloud Suite, A CRM, Point-Of-Sale, Email Marketing, Shipping & Returns Solution Built For Ecommerce 8/15/2019

    ReadyCloud CRM (https://www.ReadyCloud.com)—an ecommerce suite built for consumer retention and growth—has officially rebranded to the ReadyCloud Suite in a move to showcase enterprise-level features for CRM, email marketing, point of sale, shipping, and returns.

  4. The CX Blockchain Institute Simplifies Blockchain-Driven Care 8/12/2019

    The CX Blockchain Institute, the worldwide authority dedicated to fulfilling blockchain in the customer care industry, today announced the availability of its flagship Enhanced CX with Blockchain solution.

  5. F.N.B. Corporation Expands Data Science Expertise To Enhance Customer Experience 8/8/2019

    F.N.B. Corporation (NYSE: FNB), parent company of First National Bank, announced today the expansion of its data science team to further support the Company's financial growth and execution of its Clicks-to-Bricks strategy.

  6. planetRE Announces New AI Search In CRM 8/1/2019

    planetRE, the nation's leading enterprise cloud vendor for online real estate, has announced launch of new AI based Intelligent searches within its patented Socialite CRM.

  7. Loxo Introduces A Proprietary Database Called Loxo Source™ Offering Recruiters Access To 510 Million People Across 12 Million Companies With Contact Information 7/31/2019

    This week, Loxo introduced a proprietary database of 510 million prospects across 12 million companies directly inside their state-of-the-art recruiting CRM.

  8. Pipeliner Releases Visual Relationship Mapping Capabilities 7/30/2019

    Pipeliner today announced the release of unique new capabilities where users can visually map the relationships between their Contacts and people their contacts are connected to and the relationships between their Accounts and other organizations.

  9. nbkc Bank Selects Total Expert To Deploy Centralized Command Center And Humanize The Customer Experience 7/30/2019

    nbkc bank, a fast-paced community bank in Kansas City, has selected the Total Expert Marketing Operating System® (MOS) to propel their marketing and sales efforts, leverage customer data to make informed decisions and enhance the customer experience.

  10. DealerPeak Launches 'Max Desk' Desking Tool To Improve Customer Buying Experience 7/25/2019

    While most car dealership CRM’s offer desking solutions, none of them are equipped with the mobile first technology that fully automates the deal making process via a tablet or other mobile device, along with desktop compatibility.