Current Headlines

  1. Novelvox, The Genesys Premium Partner, Introduces Banking, Credit Union, Insurance And Healthcare Agent Accelerators, CTI Connectors And Wallboards On Genesys App Foundry 7/27/2021

    NovelVox's integrated and unified solutions for Genesys users are designed to improve business efficiency and enhance customer experience. 

  2. Armanino Introduces DataVue To Help Clients Digitally Transform Their Products, Services And Customer Interactions For The Future 7/21/2021

    Armanino LLP today announced a specialized focus on digital transformation with DataVueTM, a methodology for helping companies tackle the full spectrum of digital transformation.

  3. Salesforce Completes Acquisition Of Slack 7/21/2021

    Salesforce (NYSE: CRM), the global leader in CRM, today announced it has completed its acquisition of Slack Technologies, Inc.

  4. Chorus.ai Expands Momentum Suite, Giving Revenue Leaders An In Depth View Of Deal Pipeline 6/29/2021

    Chorus.ai, the No. 1 Conversation Intelligence Platform for high growth Revenue teams, today announced Momentum Pipeline, an extension of the Momentum Suite, which offers a holistic view of deal pipeline in real-time.

  5. Switchboard & Boostr Join Forces To Offer Publishers Industry’s First Integrated Solution For CRM+OMS+Data Ops 6/29/2021

    Boostr, the leading omnichannel CRM and Order Management platform designed for media and advertising companies, and Switchboard, the leading revenue and data automation platform for media companies, today announced a new partnership.

  6. Kinan To Enhance Customer Experience With Yardi Technology 6/28/2021

    Kinan, a leading developer and manager of real estate in Saudi Arabia, has selected Yardi® technology to streamline and digitise its commercial operations and provide a better customer experience.

  7. Vonage Contact Center For Salesforce Service Cloud Voice Now Available On Salesforce AppExchange 6/28/2021

    Vonage (Nasdaq: VG), a global leader in cloud communications helping businesses accelerate their digital transformation, today announced that it has launched Vonage Contact Center (VCC) for Service Cloud Voice, empowering customers to enhance the agent and customer experience with intelligent, omnichannel and global calling capabilities - all within Service Cloud Voice, powered by Vonage.

  8. AWS And Salesforce Announce Expansive Partnership To Unify Developer Experiences And Launch New Intelligent Applications 6/23/2021

    Amazon Web Services, Inc. (AWS), an Amazon.com Inc. company (NASDAQ: AMZN), and Salesforce (NYSE: CRM), today announced a significant expansion of their global strategic partnership that will make it easy for customers to use the full set of Salesforce and AWS capabilities together to quickly build and deploy powerful new business applications that accelerate digital transformation.

  9. Planet Home Lending Humanizes Marketing And Customer Engagement With Total Expert 6/17/2021

    Planet Home Lending, a national mortgage lender and servicer, today announced implementation of Total Expert’s purpose-built CRM and customer engagement platform to increase loan officer productivity, transform marketing and engagement efforts, and improve customer experiences.

  10. AutoVitals And 360 Payments Team Up To Improve The Overall Customer Experience 6/17/2021

    AutoVitals, the only complete digital Shop Success Solution for independent auto repair shops, today announced a partnership with 360 Payments, a San Jose-area credit card payment processing company with a national client roster.