Current Headlines

31. Capgemini Introduces New FAST Commerce Solutions For Businesses To Quickly Develop And Launch Digital Experiences At Scale On SAP Commerce Cloud 6/23/2020

    Capgemini today announced the release of its FAST Commerce for SAP Customer Experience Solutions designed to help companies accelerate the development of customer-focused commerce experiences and release them to the market faster.

32. Multinational BPO ContactPoint 360 Expands Global Footprint With New Customer Experience And Technology Campus In Athens, Greece 6/23/2020

    ContactPoint 360 announced the opening of a new state-of-the-art Customer Experience Center and Technology Solutions facility, including a 500-seat contact center and CX technology lab in Athens.

33. 3CLogic Announces Cloud Contact Center Integration For Microsoft Teams 6/23/2020

    3CLogic, a leading provider of cloud contact center solutions, today announced its latest integration with Microsoft Teams.

34. Asurint Joins The Epic Partner List Of TempWorks Software® And Announces New Seamless Applicant Tracking System (ATS) And Client Relationship Management (CRM) Integration With TempWorks Beyond™ 6/22/2020

    Asurint, a leading provider of pre-employment background screening services, today announced that it has officially been named to TempWorks Software’s Epic Partner list.

35. ACMA Launches First CRM Designed Exclusively For Medical Affairs/MSLs In The Life Sciences Industry 6/5/2020

    The Accreditation Council for Medical Affairs (ACMA) today announced the public availability of its medical CRM, ACMA Engage™.

36. Dynamic Fitness Announces Adoption Of Health Club CRM Technology Solution VFPnext™ 6/4/2020

    After conducting an exhaustive review of the fitness industry's leading CRM, marketing, and sales platforms, the multi-unit Houston, Texas-based fitness chain Dynamic Fitness announced they are launching VFPnext™ as their new technology platform.

37. AirDroid Business Introduces Remote Support For Business To Empower Customer Service Teams 6/3/2020

    Sand Studio, a mobile device management (MDM) solution provider, today announced the release of a brand new remote support solution for business users, enabling a new and efficient way for customer support staff to solve both software and hardware issues using one unified application.

38. Stella Connect Releases Remote CX Toolkit 6/3/2020

    Stella Connect, a disruptive provider of SaaS contact center Quality Assurance and Performance Management solutions, has recently released its Remote CX Toolkit.

39. SurveyMonkey Accelerates Position In Customer Experience (CX) Market 6/2/2020

    SurveyMonkey (Nasdaq: SVMK) today announced it is uniting its CX Solutions under the banner of the GetFeedback Suite to accelerate its CX strategy.

40. DermaRite Partners With StayinFront To Deploy StayinFront TouchRx To Field Teams 6/2/2020

    StayinFront, a leading global provider of mobile, cloud-based customer relationship management (CRM) solutions for life sciences organizations, announced today a partnership with DermaRite Industries, LLC., a manufacturer of skin care, advanced wound care, nutritional, and infection control products for health care and senior-care facilities.