Intermedia, a leading provider of unified communications and collaboration solutions to businesses and the partners that serve them, announced today that the Los Angeles County Department of Health Services – the second largest healthcare municipality in the U.S. – has greatly expanded its usage of Intermedia Contact Center as part of a concerted effort to deliver timely and efficient patient communications during the COVID-19 pandemic, and beyond.
Organizations and individuals have many new challenges to cope with due to COVID-19. Company-wide remote work and high volumes of service inquiries and tickets require quick solutions to enable business continuity and consistent, quality service.
ActiveCampaign, the leader in Customer Experience Automation (CXA), today announced its expanded sales functionality, which includes custom and pre-built sales automations, a built-in CRM, and native integrations like Google Sheets and Slack.
BirdEye, the number one leader in customer experience, has announced an integration with one of the largest accounting systems — Intuit Quickbooks. BirdEye now integrates with QuickBooks® Desktop, in addition to QuickBooks® Online Edition.
SnapCell Inc. (www.snapcell.us.com) announced today that DealerSocket, a leading provider of CRM software to auto retailers, has completed integration with SnapCell's innovative automotive personal video solution.