Current Headlines

  1. SmartBug Media® Announces Senior Living CRM Powered By HubSpot 10/14/2024

    SmartBug Media® — HubSpot's most decorated Elite partner in the world and the digital agency of choice for organizations looking to create resilient growth across the entire customer lifecycle — today announced its Senior Living CRM Powered by HubSpot, an offering built for small and medium-sized senior living communities.

  2. Bucher + Suter Introduces b+s Elevate: The Comprehensive Customer Communication Suite Built For Salesforce With Webex Contact Center 10/4/2024

    Bucher + Suter today announced the launch of b+s Elevate, a complete cloud contact center solution built for Salesforce, powered by Webex Contact Center, and seamlessly integrated with Salesforce Service Cloud Voice.

  3. Providence Real Estate Selects Funnel's Renter-Centric® CRM To Create An Exceptional Renter Experience 10/4/2024

    <p>Funnel Leasing, the best AI-infused multifamily CRM, today announced its newest client, Providence Real Estate (&quot;Providence&quot;), an owner-operator of multifamily residential communities since 1985.</p>

  4. Alvaria's Workforce Enterprise Suite Becomes Aspect 9/20/2024

    Alvaria, a pioneer in workforce management and contact center customer experience technology, servicing large global enterprises and rapidly growing consumer brands, announced the rebirth of Aspect in response to accelerated company growth and a demand for more complex tools to support hybrid, remote and in-person workforces.

  5. New Customer Service Book Shows Companies How To Transform Customer Interactions Into Meaningful And Profitable Experiences 9/20/2024

    Your Hidden Profit Center: Mastering the 5 A's of Successful Customer Engagement by Brett Frazer introduces customer service leaders to a simple framework that cultivates loyalty through engaging, tailor-made customer experiences.

  6. Nimble CRM Introduces Lead Engagement Automation To Drive Company-Wide Growth 9/18/2024
  7. Salesforce Introduces Agentforce Partner Network — The World's First Agent Ecosystem 9/17/2024

    Salesforce the #1 AI CRM, today announced the Agentforce Partner Network, a global ecosystem of leading partners building new third-party AI agents and agent actions for Agentforce.

  8. Acosta Group Announces Strategic Leadership Appointments To Strengthen Client And Customer Relationships And Drive Growth 9/16/2024

    Acosta Group has announced key leadership appointments aimed at strengthening CPG client and retail customer relationships and driving growth.

  9. Pipedrive Strengthens AI Portfolio With The Launch Of Pipedrive Pulse 9/16/2024

    Pipedrive, the easy and effective sales CRM for small businesses, today announced the beta launch of Pipedrive Pulse, an AI-powered tool designed to streamline prospecting workflows while prioritizing the most promising deals.

  10. Arrow XL Selects NICE CXone Leveraging The Platform's Complete Digital Portfolio And AI-Powered CX 9/12/2024

    NICE (Nasdaq: NICE) today announced that Arrow XL, the UK’s largest two-person home delivery and warehousing specialist, has selected NICE CXone to spearhead its digital transformation, leveraging NICE’s portfolio of next-generation CX AI technologies.