Current Headlines
-
B2Trader v1.1 Update - Featuring New BBP Prime, Enhanced Reporting And New iOS App
6/26/2024
B2Trader Brokerage Platform, a powerful crypto spot brokerage solution created by the leading technology and liquidity provider, B2Broker, has been updated.
-
Pipeliner CRM Launches Voyager AI Gen II
6/25/2024
Pipeliner CRM, the leading sales enablement tool and CRM software, announced the launch of Voyager AI Gen II which will iteratively add new features such as Voyager Summary, Voyager Sentiment, Voyager Recommend, Voyager Score, and Voyager Key Account Assistant.
-
Humach Launches mAI Pilot, A Real-Time Conversational Intelligence Platform To Improve Customer Experience In Call Centers
6/25/2024
Customer Experience Automation Leader Humach today announced the launch of mAI Pilot, an artificial intelligence platform designed to improve the customer experience through digital agents and digital assist technology for live agents.
-
InMoment Sets A New Standard in Customer Experience With AI-Based Conversational Intelligence And Contact Center Data Analysis
6/25/2024
InMoment, a leader in Experience Improvement (XI) solutions, announced today the infusion of generative AI into its cutting-edge Conversational Intelligence solution.
-
MRI Software Introduces Unified Multifamily CRM And Communications Tool To Accelerate Leasing And Retention
6/18/2024
MRI Software, a global leader in real estate solutions and services, has launched MRI Engage CRM™, an integrated CRM and communications tool that helps multifamily organizations achieve their leasing and occupancy goals.
-
Virginia529 Selects eGain AI Knowledge To Elevate Customer And Advisor Experience
6/14/2024
eGain, the leading AI knowledge platform for customer service, today announced that Virginia529 has selected the eGain Knowledge Hub™ to enhance its customer service.
-
ScreenMeet Partners With Natterbox To Launch Natterbox Remote Assist, A Visual Support Tool For Contact Centers
6/11/2024
ScreenMeet, a leader in customer support solutions that includes fully integrated screen and mobile camera sharing, has announced a partnership with Natterbox, a global innovator in contact center solutions, to empower contact centers around the world to increase first contact resolution, reduce costs, and deliver exceptional customer experiences.
-
Converge Technology Solutions Announces Contact Center IQ Built On IBM Watsonx
6/11/2024
Converge Technology Solutions Corp. ("Converge" or "the Company") (TSX: CTS) is pleased to announce the launch of its newest solution – Contact Center IQ.
-
Enovox And ImIn Announce Multi-Million Dollar Partnership To Revolutionize Workforce And Contact Center Engagement
6/11/2024
Enovox, LLC, a minority-owned and led business consulting firm, has announced a multi-million-dollar strategic investment in ImIn, Inc., a minority, woman-owned and led tech start-up, to fuel innovation and growth in their respective technology services industries.
-
Innovaccer Expands Its HXP Capabilities With The Launch Of AI-Powered Healthcare Contact Center
6/5/2024
Innovaccer Inc., announces the launch of its AI-powered Healthcare Contact Center to fuel the patient and member experience.