Current Headlines

  1. Vertafore Announces AMS360 Connect™ On Salesforce AppExchange, The World's Leading Enterprise Cloud Marketplace 7/30/2020

    Vertafore today announced it has launched AMS360 Connect™ on Salesforce AppExchange, empowering customers to provide both sales and servicing teams at independent agencies with a complete view of an insurance customer's needs.

  2. Omnipresence Releases LiveTime Enhancements For Virtual Interactions, Edge Analytics For Server-Less Insight Generation, And A New Contact Center Solution 7/30/2020

    The spring release of Omnipresence includes extended LiveTime virtual meeting features and added new integrated Contact Center capabilities to provide more ways to connect with customers safely and effectively.

  3. CampaignUprising.com Announces CRM Integration For NGP VAN Clients 7/30/2020

    CampaignUprising.com announced today an integration to pull data directly from a client’s NGP VAN CRM for the purposes of placing digital ads online.

  4. Aspect Announces General Availability Of Aspect Unified IP 7.4 SP1, The Industry-Leading Enterprise Contact Center Solution For Reaching High Volume Customers 7/29/2020

    Today, Aspect announced the general availability of Aspect Unified IP and Advanced List Management 7.4 SP1, the latest release of its comprehensive, omnichannel customer engagement platform for managing experiences across service, collections and sales.

  5. Guidewire Software Announces Hi Marley As New Solution Alliance Partner To Improve Customer Engagement For Insurers 6/29/2020

    Hi Marley, a leading communications solution specifically designed for the insurance industry, and Guidewire Software, Inc. the platform P&C insurers trust to engage, innovate, and grow efficiently, today announced that Hi Marley has joined Guidewire PartnerConnect as a Solution partner.

  6. Ramp Announces New Partnership With Communication Business Avenue 6/26/2020

    Ramp, the leading provider of enterprise video delivery solutions, today announced it has signed an agreement with Communication Business Avenue, Co., Ltd. (CBA), a systems integrator that provides cloud-based and on-premises communications and CRM solutions.

  7. Jesta I.S. Leverages AI To Enhance Its Vision CRM Solution And Give Omnichannel Retailers Deeper Visual Insights For Customer Engagement Success 6/25/2020

    Jesta I.S. Inc., a global leader in integrated ERP and unified commerce solutions for wholesalers and omnichannel retailers, has expanded its state-of-the-art Vision CRM product with the release of its latest version.

  8. Mindful Chef Selects The Vonage Contact Center To Transform Customer Experience In Response To Unprecedented Growth 6/25/2020

    Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, today announced that healthy recipe box company, Mindful Chef, has chosen the Vonage Contact Center to better serve its customer-base following a 452 percent increase in customers.

  9. KDDI America Has Selected Infobip As Its Cloud Communications Platform For The Delivery Of Advanced Business Messaging Services 6/25/2020

    KDDI America, a subsidiary of “KDDI Corporation”, a Fortune Global 500 company with three datacenters in the U.S., announced it has partnered with Infobip, a global cloud communications company that provides messaging solutions for advanced customer engagement, identity authentication and security.

  10. Aptean Expands ERP Leadership With Acquisition Of WorkWise, LLC 6/24/2020

    Today, Aptean, a global provider of mission-critical enterprise software solutions, announced the acquisition of WorkWise, LLC, a leading provider of enterprise resource planning (ERP) software solutions designed for discrete manufacturers and customer relationship management (CRM) software.