Current Headlines

  1. Groove Launches The First Sales Engagement Platform For Salesforce® Financial Services Cloud 12/7/2020

    Groove, a leading sales engagement platform for enterprises using Salesforce, today announced general availability of their first industry-specific product, Groove for Salesforce Financial Services Cloud.

  2. QuadraNet Enterprises Partners Within Zadara, Offering Enterprise Cloud Services 12/7/2020

    QuadraNet is continuously expanding its Partnership Program to better service our valued customers. Our network consists of Master Agents, Resellers, MSP’s and Unique Cloud Service Providers such as Zadara.

  3. Insellerate Launches DATA IE™ Solution 12/2/2020

    Insellerate, the leading mortgage Customer Experience Platform featuring Lead Management, CRM & Engagement that helps lenders close more loans by increasing efficiency gains across sales, marketing, operations management, announces the release of its DATA IE solution.

  4. Bentley Motors Reimagines The Future Of Luxury Mobility Experiences With Salesforce 12/2/2020

    Salesforce (NYSE: CRM), the global leader in CRM, today announced that Bentley Motors, a British luxury automotive company, will deploy Salesforce cloud solutions to give its employees a 360-degree view of customers—connecting Bentley Motors' sales, service, and marketing organizations to deliver a white-glove, personalized experience to customers.

  5. Salesforce Signs Definitive Agreement To Acquire Slack 12/1/2020

    Salesforce, the global leader in CRM, and Slack Technologies, Inc., the most innovative enterprise communications platform, have entered into a definitive agreement under which Salesforce will acquire Slack.

  6. AWS Announces Five New Capabilities For Amazon Connect, Helping Customer Service Representatives Offer More Personalized, Efficient, And Effective Experiences For Customers—All Powered By AWS’s Industry-Leading Machine Learning Technology 12/1/2020

    Today at AWS re:Invent, Amazon Web Services, Inc. (AWS), an Amazon.com company, announced five new capabilities for AWS’s rapidly-growing contact center service, Amazon Connect, that significantly improve contact center agent productivity and end-user customer experiences.

  7. Rich Functionality, Expanded Marketplaces, Boosting Adoption Of CRM Suites 11/23/2020

    he CRM market is changing. Today most CRM suite vendors are offering modular sales, customer service, and marketing functions, enabling organizations to pick solutions that are best tailored to meet their needs.

  8. CXone Analytics Boosts Contact Center Performance And Extreme Agility 10/28/2020

    NICE inContact, a NICE business, today introduced CXone Performance Analytics integrated with Salesforce Einstein, an AI-powered analytics application that uncovers new contact center performance insights by analyzing blended contact center and CRM data and pinpoints specific recommendations to improve key performance indicators (KPIs)

  9. Tacton Smart Commerce Online Summit To Explore Customer-Centricity With Leading Global Manufacturers 10/28/2020

    Tacton, a global leader in Smart Commerce solutions for manufacturers with CPQ, today announced it will host its Fall 2020 Smart Commerce Online Summit on Nov. 17 at 3 p.m. CET (9 a.m. EDT). The event's theme is "Customer-Centricity in the Age of Disruption" and will teach attendees about the importance of a buyer-focused experience.

  10. Freshworks Unveils Freshworks CRM, A Unified Sales And Marketing Experience That Accelerates Deals And Creates Customers For Life 10/27/2020

    Freshworks Inc., the customer and employee engagement software company, today unveiled Freshworks CRM, uniting sales and marketing teams with out-of-the-box capabilities for an unsurpassed and unified 360-degree view of the customer to deliver better experiences and more profitable outcomes