CRM Call Center: Universal Travel Group Establishes New Revenue Stream With Telephone Call Center

Universal Travel Group (BULLETIN BOARD: UTVG) , which through its wholly owned subsidiary Yu Zhi Lu Aviation Service Company Ltd. ("YZL") operates as a China-based aviation services company, announced today that it has commenced operations at its new World Journey Call Center located in Shenzhen, China.

The new facility has a staffing capacity of more than one hundred operators, and will serve as a 24-hour telephone-based customer service channel for delivering the Company's core services of airplane ticket, hotel, and restaurant bookings. The call center will also function as a platform for the rollout of a host of new travel logistical services. This new level of service includes travel logistics such as car rental, livery services, itinerary planning, and comprehensive logistics management services for conferences. Management believes that both the center and the expanded service offerings have the potential to increase revenues in the near- and long term.

Jiangping Jiang, President and CEO of Universal Travel Group, said, "The new World Journey Call Center is a significant step in the Company's growth plan to become a leading provider of travel and tourism services in China by providing easy access to turnkey solutions for both the leisure and business traveler. The new call center enables customers to utilize our core services from the convenience of their homes or offices, and also adds a new layer to our service offerings."

About Universal Travel Group
Universal Travel Group, through its wholly owned subsidiary, Yu Zhi Lu Aviation Service Company Ltd. ("YZL"), is engaged in travel services pertaining to domestic and international lines through Hong Kong, Macau, and Taiwan. The Company's core services include dynamic booking for air tickets, hotels, and restaurants, as well as tour routing for customers. For more information, visit www.chutg.com or www.otcfn.com/utvg.