CRM Software: Sales And Service Management Software Lays Foundation For Customer Satisfaction
Sales Simplicity Software, one of the leader in sales, customer relationship management, marketing, reporting and eLead management software for production homebuilders and multi-family developers, and Corrigo, the provider of www.corrigo.com/industry/homebuilding/Default.aspx, announced that they are teaming together to offer homebuilders an automatic way to quickly respond to customer requests and efficiently and accurately manage customer service needs.
Homebuilders who use both Sales Simplicity and Corrigo software will have easy access to real-time customer information, such as original contract and change order notices from Sales Simplicity and system and warranty service information from Corrigo. Using one database through a single access point, homebuilders can review a full range of customer service information -- from prospects' and buyers' lot selection, contracts, plans and options processes, to home-warranty and product-repair data. This capability will help homebuilders to quickly respond to customers' request, while increasing the efficiency and accuracy of managing customer information.
Highlighted Links
www.corrigo.com
www.salessimplicity.net
Sales Simplicity Software automates sales, CRM, eLead management and response, marketing and reporting in a single application. Corrigo's warranty management software links everyone in the warranty process, from the homeowner to field supervisors and subcontractors, over the web and wireless devices.
"Integration of the sales and warranty service processes has been a need of many homebuilders," said Barry Forbes, Sales Simplicity's President. "We are pleased to team with Corrigo to offer a more powerful and efficient system that gives everyone in the organization, including the warranty team, real-time insight into what's going on in the field."
"Customers win when two best-of-breed solutions come together," said Rick Michaux, Corrigo's President. "Homebuilders using this integrated solution will be able to dramatically increase efficiencies, reduce errors and increase customer satisfaction. Smart homebuilders know that great customer service generates customer referrals and increased business."
About Corrigo, Inc.
Corrigo, Inc. is the leading provider of on-demand warranty management software for maintenance, installation and repair organizations. The company offers a complete portfolio of web and wireless field service applications including timecard, job and location tracking, work order dispatch, maintenance management and enterprise service management enabling a seamless, real-time flow of communication between customers, service personnel, management staff, vendors, suppliers and senior management. Corrigo products integrate with all popular financial systems including JD Edwards, Microsoft Great Plains, Oracle Financials, Peachtree, Intuit QuickBooks, Best Software MAS 90, SAP, Geac Starbuilder and Timberline. Corrigo is headquartered in Wilsonville, Oregon. For more information, visit www.corrigo.com.
About Sales Simplicity
Sales Simplicity Software Inc., based in Chandler, AZ, is the creator and marketer of SalesSimplicity.net, the leading sales, CRM, marketing, reporting and eLead management tool for residential homebuilders and multi-family developers. SalesSimplicity.net automates, "calendarizes," and documents the sales and options-selection processes for new homebuyers, their builders, sales agents, allied services, and financial groups. Written in Visual Basic and Visual Interdev with SQL, Sales Simplicity uses XML to fee virtually any back-end production and/or accounting system in homebuilding. For more information call (480) 892-2500 or visit www.salessimplicity.net/.
SOURCE: About Sales Simplicity and Corrigo, Inc.