Product/Service

Envision Performance Suite

Source: Envision
The Envision Performance Suite provides a complete, fully-integrated set of management products for scheduling the right number of agents at the right time, understanding their strengths and weaknesses, and improving their performance through targeted training.

Download the complete product brochure now.

The Envision™ Performance Suite is a flexible set of applications that improves enterprise performance by maximizing each customer contact. A fully-integrated solution, it includes Envision™ Workforce Management to forecast, schedule, and manage workforce resources; Envision™ Quality Monitoring, to monitor, evaluate, and coach; and Envision™ eLearning, to create, manage, and deliver eLearning to desktops.

Because these products sit on a single server, you save considerably on hardware costs and avoid the expense of custom integration, separate administration, and independent upgrades. Because they work together seamlessly, you gain immediate savings and a long-term solution for increased revenues and high customer satisfaction.

Download the complete product brochure now.