eOn Communications And Amtech Marketing Announce Workforce Management Initiatives
eOn Communications Corporation (NASDAQ: EONC), a leading provider of unified voice, e-mail and Web-based communications systems, and Amtech Marketing a leader in contact center consulting announced today an expansion to their current alliance, where Amtech will provide value-added professional services for eOn's Workforce Management solution, eQueue WorkForce. This alliance initiative will allow contact center managers access to a broader base of cost effective expert assistance for enhancing their workforce management processes and procedures as they implement eQueue WorkForce.
To support this new market endeavor, eOn and Amtech will co-sponsor a Web event on effective workforce management, to be held August 3rd from 11:30 – 12:30 EDT. Bruce Poole, a nationally recognized Amtech consultant, will present "9 Habits of Successful Workforce Management." Participants in this Web event will learn management techniques that will allow them to maximize the effectiveness of workforce management solutions. All end user companies participating in the event will receive a free Workforce Management Diagnostic via teleconference, including a customized return on investment analysis.
"Supporting more than 15 ACD/PBX switch types, eQueue WorkForce along with best practices techniques designed by Amtech Marketing, deliver significant ROI for any contact center operation" said Mitch Gilstrap, eOn's chief operating officer. "We are pleased to co-sponsor such an event that addresses critical workforce management tactics, and the impact they can have in keeping staffing costs down while ensuring quality service delivery."
To reserve space and attend this workforce management event, access this Web address and complete the brief registration process.
About eOn Communications
eOn Communications Corporation (NASDAQ: EONC) is a leading provider of unified voice, e-mail and Web-based communications systems and software for customer contact centers and general business applications. eOn helps enterprises communicate more effectively with customers, convert inquiries into sales, and increase customer satisfaction and loyalty. To find out more information about eOn Communications and its solutions, visit their Website at www.eoncommunications.com or call 800-955-5321.
About Amtech Marketing
In business since 1987, Amtech Marketing (www.amtechmarketing.com) provides consulting, training and management recruiting services that help call center clients enhance the people, processes and technology of their operations. Amtech's client list includes Fortune 50 companies, international conglomerates and progressive start-ups. As an addition to the offerings of eOn's professional services group, Amtech's consulting, training and management recruiting services are intended to further enable clients to maximize the full value of every eOn installation through services that will help them improve business processes, enhance employee skills and improve overall performance.