eQueue E-Mail
Source: eOn Communications
eQueue E-Mail gives your customers increased flexibility in their communication choices, while at the same time giving you the ability to manage e-mail interactions as you would any other form of communication.
eQueue E-Mail gives your customers increased flexibility in their communication choices, while at the same time giving you the ability to manage e-mail interactions as you would any other form of communication. eQueue E-Mail integrates seamlessly with the eQueue solution offering multi-channel contact management from a single queue – all interactions are queued, routed and managed, including extensive real-time and historical reporting, from an intuitive menu-driven interface assuring optimum contact center efficiency and outstanding customer service.
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