Product/Service

eQueue VoIP

Source: eOn Communications
Understanding and implementing new technology can sometimes be a daunting task. eOn has simplified the choice of using VoIP (Voice over Internet Protocol) by developing cost-effective solutions to address specific business needs. With eQueue VoIP, you can gradually add IP technology while still maintaining your traditional contact center infrastructure investments.

Download the complete product sheet now.

Understanding and implementing new technology can sometimes be a daunting task. eOn has simplified the choice of using VoIP (Voice over Internet Protocol) by developing cost-effective solutions to address specific business needs. With eQueue VoIP, you can gradually add IP technology while still maintaining your traditional contact center infrastructure investments.

Key benefits

  • Investment protection by leveraging your existing infrastructure investments
  • Create virtual service centers with remote agent capabilities
  • Cost-effectively connect multiple contact centers
  • Add IP capabilities to your contact center as your business needs require
  • Maintain high quality of service to ensure customer satisfaction
Download the complete product sheet now.