Product/Service

FrontRange HEAT

Source: FrontRange Solutions Inc.
HEAT software combines support center, service level knowledge, and asset management to create a complete service management solution. With built-in analytical tools, HEAT delivers a complete service level view of your business.

Achieve Differentiation through Superior Service
Whether you're running an employee or customer support center, the quality of support you deliver has a direct impact on the effectiveness, profitability, and success of your organization. A service management strategy that focuses on delivering superior support will increase productivity, improve customer satisfaction, and ultimately reduce costs. That's why over 40% of the FORTUNE 500 has HEAT. HEAT software combines support center, service level knowledge, and asset management to create a complete service management solution. With built-in analytical tools, HEAT delivers a complete service level view of your business.

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