Product/Service

Genesys Internet Contact

Source: Genesys
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Genesys Internet Contact offers companies a comprehensive solution supporting all multi-media customer communication channels including e-mail response, Web forms, chat, and immediate and scheduled call back requests via the Web and Web call through.

Download the complete product brochure now.

Genesys Internet Contact offers companies a comprehensive solution supporting all multi-media customer communication channels including:

  • E-mail response
  • Web forms, chat
  • Immediate and scheduled call back requests via the web and web call through
Building internet capabilities into the existing call center creates a seamless and consistent environment for all customer interactions, regardless of the communication channel.

Download the complete product brochure now.