GMT To Sponsor Networking Luncheon At Credit Union Call Center Conference 2008
NORCROSS, Ga. & LAS VEGAS--(BUSINESS WIRE)--GMT Corp., a global industry leader in enterprise workforce management and performance optimization solutions, today announced that it is sponsoring a networking luncheon at the Credit Union Call Center Conference in Las Vegas, where GMT representatives will also on hand to present the benefits of workforce optimization to the key credit union executives in attendance.
Produced by the Credit Union Association of New Mexico (CUANM), Digital Dialog and SWBC, the Credit Union Call Center Conference is billed as the only call center conference specifically designed to address the particular needs of credit unions. The conference program includes a number of vital operational, management and technology topics that are geared toward managing costs, improving member service, and increasing the credit union's bottom line. This year's conference is expected to draw over 200 executives representing more than 150 credit unions throughout the United States and Canada.
"We are delighted to have been invited to participate in this year's conference and have the chance to meet with top executives at leading credit unions to discuss how workforce optimization can be a key competitive differentiator and help them achieve the member service and bottom line results they desire," commented GMT vice president, Randy Wardwell. "Credit unions have a long and rich heritage of providing superior member service and so we're excited by this opportunity to share our proven track record of helping leading credit unions and other financial institutions worldwide increase conversion rates, increase revenues, reduce labor costs and improve member satisfaction throughout their contact centers and branch networks."
GMT will also be demonstrating its flagship workforce management solution, GMT Planet®, to conference delegates during the event. Regarded as the industry's most accurate, easy-to-use and affordable workforce management solution, GMT Planet is in use at a number of leading credit unions and banks throughout the United States, United Kingdom, South Africa and New Zealand to schedule contact center agents, tellers, sales staff and branch management personnel. With its unparalleled ease of use designed to accelerate rapid acceptance by front-line users throughout the credit union, it is highly configurable to the specific requirements of each client, ensuring accurate scheduling and significantly reducing ongoing operating costs.
To find out more about how credit union and other financial services clients are using GMT Planet to achieve competitive advantage, please visit http://www.gmt.com/resources (registration may be required).
The 2008 Credit Union Call Center conference will be held October 19-22 at the Monte Carlo Resort and Casino in Las Vegas, Nevada. For registration or other event information, go to: http://www.cuanmlearningcenter.org/2008_welcome.htm.
ABOUT GMT
GMT's workforce management and performance optimization solutions create competitive advantage by enabling companies to improve customer service and sales across their enterprise, while decreasing their labor expenses. The company's product line combines precision forecasting and intelligent scheduling with powerful analytics and performance management tools – together delivering a complete solution that can be deployed in throughout a company's contact center, branch office, and back office departments and is priced to deliver rapid return on investment. GMT serves enterprise clients across multiple vertical industries worldwide, including Country Home Products, Nielsen Media, Bank of the West, Zions Bancorporation, Ingenico, West Midlands Police, Contact 1-2-1, and Yarra Valley Water, among many others. GMT is a recognized industry leader in client satisfaction due to its unique SureServices client care methodology. The company is privately held with headquarters in Atlanta, Georgia, and offices in the U.K., Australia, and India. For more information, visit www.gmt.com.
© 2008 GMT Corp. All rights reserved. All materials provided, regardless of form, are the exclusive property of GMT Corporation. GMT Corporation's products may be covered by one or more United States, European or other International patent or application. GMT, GMT Planet, "Accurate. Easy. Affordable.", "Workforce Optimization for the WHOLE Enterprise", "SureServices", "SureStart", "SureCare", "SurePerform", "Delivering on the Promise" and the GMT Planet logo are trademarks or registered trademarks of GMT Corp. All other trademarks are the property of their respective owners.
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