Intelenex Wins North America Oracle Titan Award For CRM Solution

Intelenex was awarded The North America Oracle Titan Award for a CRM Solution at the Oracle PartnerNetwork North America Titan Award ceremony at Oracle OpenWorld last night in San Francisco. The Titan Awards are given by Oracle to its leading partners, recognizing success in developing and implementing solutions based on various Oracle technologies. These awards recognize partner excellence in several categories, including sales, marketing, and solution development.

Nominations for these awards are submitted directly by partners and are open to all members of the Oracle PartnerNetwork.

"Intelenex went beyond the call of duty, exceeding expectations and delivering a comprehensive, flexible and highly configurable CRM solution for Rackable Systems, Inc.," said Rauline Ochs, Oracle Senior Vice President, North America Channels and Alliances. "Utilizing Oracle Application Integration Architecture (AIA) to fully integrate Siebel CRM On Demand with the Oracle E-Business Suite, Intelenex created a win/win solution for the customer."

Intelenex, a member of Oracle PartnerNetwork, leveraged Siebel CRM On Demand and the Oracle E-Business Suite to win a deal over Salesforce.com by delivering a solution with a single point of real time integration. Intelenex provided superior domain expertise and delivered on time and on budget resulting in a strong customer reference account. Siebel CRM On Demand replaced an existing Salesforce.com installation that was not widely adopted due to lack of integration with the Oracle E-Business Suite. Intelenex delivered a solution that tightly integrated customer, product, install base data, and RMA visibility from the Oracle E-Business Suite into Siebel CRM On Demand. The resulting, fully synchronized CRM application affords sales and service personnel a complete 360 degree account view via a single sign-on through Siebel CRM On Demand.

Salespersons' time and complete account visibility were critical attributes Rackable Systems Inc. emphasized during the selection and implementation process. Dominic Martinelli, V.P. Information Technology stated, "Our previous CRM solution from Salesforce.com was not connected enough to the Oracle E-Business Suite. It was not widely adopted, because it did not offer account executives the visibility they needed. Sales reps require visibility into data that is stored in the Oracle E-Business Suite such as 360 degree view, status of orders, Install Base and RMAs." Rackable Systems' unique custom business model and green value proposition to deliver more computing power with less actual energy demanded full utility, high configurability, flexibility, ease of use, and maintenance, both for the company and for business customers.

About Intelenex
Intelenex is an Information Technology consulting practice that fuses information systems and business understanding into one solution. Driving business performance through Information and Technology, Intelenex helps organizations to focus their IT investments in areas that will dramatically improve the operating performance of their business. IT applied and integrated strategically can significantly enhance competitive advantage on every level (business intelligence, CRM, Enterprise Strategy, Infrastructure Outsourcing, Merger Integration and Supply Chain Integration). Greater utilization of information and technology in business can benefit any industry. Some of Intelenex specialties include: Telecom, Financial Services, Biotech, Construction, Internet and e-Commerce, Consumer Products and Retail, Energy & Utility, Intellectual Property and High Tech. The Intelenex management team represents decades of extensive experience in IT and ERP implementation across multiple vendors. Intelenex is a Certified Oracle Partner, highly instrumental in assisting clients with the implementation and integration of Oracle's Siebel CRM On Demand with the Oracle 11i E-Business Suite. www.intelenex.com

About Oracle PartnerNetwork
Oracle PartnerNetwork is a global business network of more than 19,500 companies who deliver innovative software solutions based on Oracle software. Through access to Oracle's premier products, education, technical services, marketing and sales support, the Oracle PartnerNetwork program provides partners with the resources they need to be successful in today's global economy. Oracle partners are able to offer their customers leading-edge solutions backed by Oracle's position as the world's largest enterprise software company. Partners who are able to demonstrate superior product knowledge, technical expertise and a commitment to doing business with Oracle qualify for the Certified Partner levels. http://oraclepartnernetwork.oracle.com

About Rackable Systems
Rackable Systems, Inc. is a leading provider of Eco-Logical servers and storage for large-scale data center deployments. The company's products are designed to provide benefits in the areas of density, thermal efficiency, serviceability, power distribution, data center mobility and remote management. www.rackable.com

SOURCE: Intelenex