Johnstown Wire Technologies Inc. Earns 2007 Summit Award At Consona Customer Conference
Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for the enterprise, announced at its premier customer conference, Consona Connect, that Johnstown Wire Technologies Inc. (Johnstown), a Johnstown, Penn.-based manufacturer of steel wire for the automotive, construction, and utility industries and AXIS customer, is the 2007 recipient of the software provider's Best Overall Use Award.
The Best Overall Use Award, part of Consona's annual Summit Awards, honors a customer that has demonstrated excellence in utilizing multiple products (modules, features, add-on, third-party) and services from Consona. Recipients of the award submit both qualitative and quantitative data that illustrate how the solution has improved the customer's overall business performance. Award recipients display full use of both core and add-on solutions, steady business growth, a strong return on investment, and a passion for implementing and mastering new technologies.
Formerly a division of Bethlehem Steel, Johnstown split off and set out on its own in 1993 as the industrial giant collapsed. Suddenly cut loose from Bethlehem's extensive corporate support and systems, Johnstown chose AXIOM ERP from AXIS to quickly establish its own infrastructure.
Being able to meet customer requirements for quality and provide documentation of test results are critical requirements in the steel industry, and Johnstown found that AXIS was focused on those types of demands. "We needed a package that was geared to the metals industry," said IT Manager Jolene Kmett. "And we wanted an integrated, high-quality system. We also felt that AXIS was a company that we could partner with."
Kmett's feeling was confirmed with the successful implementation of AXIOM ERP-on time and on budget-as well as the results that followed:
- Improved scrap analysis and monitoring.
- Created a streamlined flow of quality testing and certification for on-time shipments.
- Doubled shipments with no increase in staff.
- Gained inventory control and reduced the need for physical counts.
- Gained a better understanding of costs and, as a result, improved margins.
"We never have a day when we can't fill every truck and ship all the product," said Kmett. "We've never had the system delay us."
"We are thrilled to honor Johnstown with a Summit Award for some absolutely tremendous achievements," said Jeff Tognoni, CEO of Consona. "Johnstown sets a standard for the commitment it takes to gain maximum return on a business system investment. The growth and success this company has achieved with our support reminds all of us at Consona why we're in business."
About Consona Corporation
Consona Corporation (Consona, formerly known as M2M Holdings Inc.) is a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for the enterprise. Consona is dedicated to becoming a valued business partner by helping each and every customer continuously improve business processes over time. Toward this mission, Consona invests in the people, processes, technology and tools needed to provide its customers with a unique combination of customer care; product fit; a broad range of consulting, IT and business services; and industry expertise. Consona serves more than 4,500 customers worldwide and across a variety of industries, including manufacturing, distribution, financial services, health care, high tech, and local government. Battery Ventures and Thoma Cressey Bravo jointly own Consona. For further information, visit
www.consona.com,
SOURCE: Consona Corporation