Carriers provide and shippers get live load status and eliminate check calls
San Diego, CA (PRWEB) - LoadExpress, the Freight Execution Platform Company, released a feature that enables drivers/dispatchers to update their load status and provide load visibility to shippers without needing to log-in to their LoadExpress mobile app. Users just click on a link sent to their phone that takes them automatically to their load status page. This makes it even easier for carriers, especially drivers, to update their load status and provide the key benefit of load tracking/visibility to shippers.
This patent-pending feature begins when a link is sent to the phone of the driver/dispatcher who’s assigned a load on the LoadExpress platform. By clicking on the link, the driver or dispatcher is automatically taken to the load status page so he can update the status and move the delivery process along. The driver’s GPS coordinates are also reported. The shipper is also sent a similar link so he sees the load status and truck location on his LoadExpress mobile app. The link is unique for a specific load and receiver and expires when delivery is complete.
This feature makes tracking a load as easy as possible for everyone involved, especially the driver. If someone does not have the LoadExpress mobile app already, the link will take him to the appropriate app store (Apple or Google) to download the app and then taken to the load status page. The LoadExpress mobile app is a fully-featured freight execution app on which a carrier, and its dispatchers and drivers, can conduct their business.
LoadExpress is an integrated freight matching and execution platform that enables shippers and carriers to tender, book, execute and manage freight directly with each other. LoadExpress Automated Brokerage is the highly automated brokerage service based on the same platform for those customers who want the service. LoadExpress gives customers an end-to-end execution and management platform in one user friendly, seamless workflow. It can be up and running in minutes, requires zero upfront cost, user downtime, or expensive maintenance costs. It cuts freight spend and provide real-time load visibility for shippers; makes more money for carriers and pays them promptly. It cuts out the aggravations, inefficiencies and costs of a manual process for everyone. For brokers and 3PLs, LoadExpress increases their service capacity at lower cost by at least 20% through automation, which means higher revenues, productivity and customer satisfaction.
“LoadExpress continues to innovate to solve customer problems, improve and simplify the user experience and stay ahead of the competition,” said Ken Liu, cofounder and V.P. Business Development at LoadExpress. “These improvements are absolutely needed for all parties—shippers, 3PLs and carriers—to compete and thrive in the future as the strong pressure to cut cost, increase productivity and customer satisfaction accelerates in this intensely competitive industry.”
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LoadExpress’ mission is to bring proven technologies and business models to the logistics industry that will unlock billions of cost savings and incremental revenues for shippers and carriers in the $676 billion truck freight industry. Its innovations will also increase customer satisfaction and productivity across the industry. Based in San Diego, LoadExpress was founded in 2015 by veterans of the logistics, AI/analytics and software industries who have a track record of building and selling successful new ventures.