Mall Networks Named 2007 Product Of The Year Award By Customer Interaction Solutions Magazine
Mall Networks, the leading provider of merchant-funded loyalty shopping solutions announced recently that its Loyalty Shopping Suite has received a 2007 Product of the Year Award from Technology Marketing Corporation's (TMC) Customer Interaction Solutions magazine www.cismag.com, the leading publication covering CRM, call centers and teleservices since 1982.
Customer Interaction Solutions recognized Mall Networks for its market-leading multi-channel Loyalty Shopping Suite, which powers a strategic merchant network, a personalized multi-channel shopping experience, and a best-in-class loyalty shopping platform. The Loyalty Shopping Suite increases revenue, strengthens customer loyalty and improves member engagement for financial institutions, card issuers, loyalty programs and affinity organizations.
All solutions in the suite are delivered through an on-demand managed services model designed for low total cost of ownership and are aligned with customer success. The Mall Networks Loyalty Shopping solutions include:
Online Mall: The online mall provides a merchant-funded online shopping experience, integrating products and offers from more than 500 online merchants with personalized offers and cross-merchant searching.
In-Store: The in-store loyalty shopping solution enables organizations such as credit card issuers, financial institutions and other loyalty programs to provide their customers and members with bonus rewards by shopping at hundreds of their favorite brick-and-mortar stores and catalog retailers.
Redemption: The redemption solution enables consumers to convert rewards points into cash, gift cards or other merchandise.
eMarketing: The eMarketing solution delivers targeted offers and promotions via email, mobile and other channels based on user profile and shopping history.
"We are honored to receive a Product of the Year Award from Customer Interaction Solutions," said Marc Caltabiano, vice president of marketing and product management at Mall Networks. "This award reflects not only our clear product leadership in merchant-funded loyalty shopping solutions, but also the value and differentiation Mall Networks offers its clients."
"Mall Networks has proven it is committed to quality and excellence in solutions that benefit the customer experience as well as ROI for the companies that use them. I am pleased to honor its hard work and accomplishments and look forward to more innovative solutions from Mall Networks in the future," said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions. "For 10 years, Customer Interaction Solutions magazine has been recognizing companies that have demonstrated excellence in technological advancement and application refinements."
The 10th Annual Product of the Year Award winners will be featured in the January 2008 issue of Customer Interaction Solutions magazine.
For more information about the Customer Interaction Solutions' 2007 Product of the Year Awards or any of the TMC media properties, please visit www.tmcnet.com.
About Mall Networks
Mall Networks is the leading provider of merchant-funded loyalty shopping solutions that increase revenue, strengthen customer loyalty and improve member engagement for financial institutions, card issuers, loyalty programs and affinity organizations. Featuring an integrated network of more than 500 world-class merchants, Mall Networks' flexible, on-demand platform powers personalized, easy-to-use online shopping portals for more than 25 million consumers. Industry leaders including JPMorgan Chase, Upromise, Spirit Airlines, NASCAR, Shop.org and First Equity rely on Mall Networks to build loyal, profitable customer relationships. Mall Networks is headquartered in Lexington, Mass. For more information, visit
www.mallnetworks.com.
About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit
www.cismag.com.
About TMC
Technology Marketing Corporation (TMC) publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and
IMS Magazine. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 6,000 most visited Web sites in the world by alexa.com, TMCnet serves as many as three million unique visitors each month. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces
INTERNET TELEPHONY Conference & EXPO, and
Call Center 2.0 Conference and
Green Technology World Conference. For more information about TMC, visit
www.tmcnet.com. (*alexa.com is an amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.)
SOURCE: Mall Networks