News | September 8, 2003

MarkMonitor Registers A Clear Advantage With UpShot

UpShot Corporation announced today that MarkMonitor, a leading provider of corporate domain registration and brand protection services, has joined a growing list of companies that have chosen UpShot's Web-based CRM service over competitors, including salesforce.com.

"We chose UpShot after taking a hard look at salesforce.com, UpShot and other services," said Mike Cottle, vice president of sales for MarkMonitor. "We went with UpShot because it is more customizable and it integrated with Microsoft Outlook e-mail. Our sales people use Outlook e-mail every day to communicate with prospects and customers, even when they are on the road. Having a CRM service that integrated seamlessly with e-mail was an absolute necessity," he noted. "Because UpShot was configured to work the way we do our sales reps adopted it rapidly."

UpShot integrates seamlessly with Microsoft Outlook e-mail, ensuring that messages sent or received through the world's most commonly used e-mail package will be attached to the appropriate contact, account and deal in UpShot. Integrating with the e-mail system that salespeople are most comfortable with ensures faster adoption and increases the amount of sales critical information captured in UpShot. In addition to giving other members of the team information they need to close sales, it improves visibility into the sales process and the sales pipeline.

"We continue to win customers in face-to-face competitions with our competitors for one simple, overwhelming reason," said Rob Reid, president and CEO of UpShot. "We deliver the most configurable online CRM service on the market. UpShot gives sales teams 90 percent of what they need from a client server solution, at 10 percent of the burdened cost. And we can be rolled out in weeks, instead of months so we can help the top line of an organization this quarter, not next year."

About MarkMonitor
Founded in 1998, MarkMonitor is a leading provider of corporate domain registration and brand protection services for Global 2000 corporations and law firms. Through a Strategic Alliance with LexisNexis and as an ICANN-accredited registrar, MarkMonitor offers a comprehensive suite of software and services for the management and monitoring of intellectual property on the Internet.

The company is headquartered in Boise, ID, and has sales offices in New York, Los Angeles and Barcelona. For more information, contact MarkMonitor at (800) 337-7520 or visit our web site at www.markmonitor.com.

About UpShot


UpShot Corporation provides a Web-based solution that tightly integrates sales and marketing to help organizations quickly increase their revenues. UpShot ensures rapid and widespread adoption by integrating with back office systems and popular applications such as Microsoft Outlook e-mail, Word, Excel and Lotus Notes.

Founded in 1996, UpShot is based in Mountain View, California. The company's thousands of customers include American Airlines (NYSE: AMR), CDI (NYSE:CDI), GMAC (NYSE: GMA), Hewlett Packard (NYSE: HPQ), and Xerox (NYSE: XRX). For further information, please visit www.upshot.com or call 888-700-8774.