Case Study: Medway Council Puts Customers First Using Onyx OneServe Employee Portal
Source: Consona Corporation
Medway is situated in north Kent in the southeast of England, in the heart of the Thames Gateway. Being a unitary authority, Medway Council provides the full range of local government services, including education, environment, social care, housing, planning, and much more. With the help of a partner, Medway chose Onyx eShop, recently upgraded to Onyx OneServe 5.0, as the platform on which to build a purpose designed Contact Centre. Submitted by Consona Corporation
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