Microsoft CRM: Tenrox Announces Project Workforce Management For Microsoft CRM

Tenrox - the leading provider of workflow-driven Project Workforce Management Solutions - has furthered its relationship with Microsoft today after executing an agreement that allows Tenrox to offer the Microsoft Dynamics CRM 3.0 under the Microsoft ISV Royalty licensing program and Services Provider Licensing Agreement. Under this new agreement Tenrox will release a new version of its Project Workforce Management software that leverages the Microsoft Dynamics CRM 3.0 feature set to provide an end-to-end, fully integrated solution that can be hosted or deployed on premise.

"Tenrox Project Workforce Management for Microsoft Dynamics CRM is an integrated solution that connects the sales team to the project and service delivery teams," said Brad Wilson, General Manager for Microsoft Dynamics CRM at Microsoft. "There is so much potential for improvements in project planning and execution, and new efficiencies when project teams know about the sales pipeline and processes, and for improved customer satisfaction and more revenue when the sales team can get a quick real time summary of every customer and project."

"We have been monitoring the evolution of Microsoft CRM and CRM Live over the last few months and are excited about introducing the combined project workforce/CRM offering to our international customer base," said Randy Urquhart, Director of Product Marketing at Tenrox. "The market shift towards a project driven approach to work delivery and the constantly growing emphasis on customer relations and satisfaction levels makes this a compelling offering. Improved customer relations, project delivery and workforce management is paramount for companies that want to emerge as leaders in their respective market sectors."

Combining Tenrox's Project Workforce Management with Microsoft CRM provides an organization's sales team and project workforce with a 360 degree view of customers, engagements, and up-to-the-minute information on project status including key milestones, billing and invoicing information, projects/service contracts that are nearing completion, issues and risks, and scope change requests that could trigger new sales opportunities.

With access to information on upcoming projects in the pipeline, the project workforce is also in a better position to improve forecasting and resource planning activities to better serve customers. In addition, the executive team will benefit from a consolidated dashboard view of the sales funnel, as well as the ability to assess the status and health of customer projects/engagements including detailed financial analysis of project cost, billing and budget information.

Microsoft CRM licensing under this agreement is now available from Tenrox. Tenrox is currently seeking to partner with Microsoft Dynamics CRM implementation companies to build awareness and expertise to support the launch of the new solution.

About Microsoft Dynamics
Microsoft Dynamics is a line of financial, customer relationship and supply chain management solutions that helps businesses work more effectively. Delivered through a network of channel partners providing specialized services, these integrated, adaptable business management solutions work like and with familiar Microsoft software to streamline processes across an entire business.

About Microsoft
Founded in 1975, Microsoft (Nasdaq "MSFT") is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

About Tenrox
Tenrox makes it possible to manage today's decentralized project workforce in real-time. Its modular solution combines project/workforce management and financials, to replace the spreadsheets and internally developed systems companies currently use for cost and revenue planning, tracking and management reporting. The Tenrox system, available on-demand or on-premise, is based on a unique graphical workflow engine, which makes it simple to configure and change. Integration with leading financial systems is built-in. Tenrox's on-demand software has earned an unqualified SAS 70 Type II certification ensuring maximum data security, reliability, and scalability for our hosted customers. Tenrox empowers the project workforce locally and provides total visibility globally.

Since 1995, Tenrox has served over 800 organizations in 50 countries including Blue Cross Blue Shield, Caterpillar, Corning Cable Systems, Wilmington Trust, First National Bank, Hydro Quebec, Invensys, Major Drilling, Pioneer Natural Resources, State of Wyoming, The Pentagon, University of Michigan, Fisher Scientific, and Wyeth. Tenrox software is available through direct sales channels and a network of worldwide resellers and partners. For more information please visit us at www.tenrox.com or call 877-4TENROX.