News | September 4, 2003

Oculan Plugs Into UpShot XE For Fast CRM Results

UpShot Corporation announced today that Oculan Corporation, a leading supplier of infrastructure and security management platforms, is the latest in a string of companies to choose UpShot XE (eXtended Enterprise) over competitors, including salesforce.com. An enterprise-level CRM solution, UpShot XE extends the sales and marketing capabilities of UpShot, integrates with other best of breed applications, provides customized views of information, and automates business processes through an innovative work-flow engine.

"We went with UpShot instead of salesforce.com because UpShot delivered seamless integration with Microsoft Outlook email and made a genuine effort to understand our business," said Tom Bowen, director of inside sales and sales operations for Oculan. "UpShot used what it learned about us to offer the best solution for our needs, adapting its system to match the way we do business."

Eager to increase sales as rapidly as possible Oculan, chose UpShot's Turn-Key Implementation Program -- which provides one of the fastest ROI in the industry. UpShot's dedicated team of implementation specialists provided Oculan with expertise, guidance, best practices, and implementation strategies. Delivered with a fixed-bid implementation guarantee, UpShot worked closely with Oculan to determine the best way to solve its business needs, and then worked closely with the company to define and map its processes into UpShot. UpShot analyzed Oculan's sales process and configured the system to match its needs by creating customized fields that are specific to the way it does business. UpShot then imported data mapped to those fields.

"CRM's role in business has come a long way since the old way of client/server," said vice president of marketing, Russ Wood. "Enterprise companies like Oculan are now buying nimbler, more cost-effective hosted solutions that adapt quickly to their needs and deliver rapid results."

About Oculan Corporation
Oculan Corporation provides IT infrastructure and security management appliances to customers through its channel of value-added resellers (VARs), system integrators, IT outsourcers, and other solution providers. Oculan leverages its appliance-based management technology and exclusive channel sales strategy to deliver comprehensive management solutions that provide network and systems management, desktop and server management, intrusion detection, vulnerability scanning, and performance/bandwidth analysis that enable companies to take control of their networks' and their business. Oculan's appliances are easy to sell and simple to install and available at an affordable price.

Oculan is a privately-held company headquartered in Raleigh, North Carolina with channel offices nationwide.

About UpShot
UpShot Corporation provides a Web-based solution that tightly integrates sales and marketing to help organizations quickly increase their revenues. UpShot ensures rapid and widespread adoption by integrating with back office systems and popular applications such as Microsoft Outlook e-mail, Word, Excel and Lotus Notes.

Founded in 1996, UpShot is based in Mountain View, California. The company's thousands of customers include American Airlines (NYSE: AMR), CDI (NYSE:CDI), GMAC (NYSE: GMA), Hewlett Packard (NYSE: HPQ), and Xerox (NYSE: XRX). For further information, please visit www.upshot.com or call 888-700-8774.