White Paper

Optimizing Enterprise Software Support By Punita Pandey, netCustomer

Click Here To Download:
White Paper: Optimizing Enterprise Software Support

Enterprise software is what companies use to run their business functions such as accounting, human resources, customer relationships management, and supply chain management. The idea behind using enterprise software was to make businesses run more efficiently. The software was meant to enhance the ability to move the right information to the right people at the right time thereby enabling enterprises to quickly adapt to changes in the market place. But the same software could also produce just the opposite results if proper planning and checks and balances were not put in place.

Many companies did not realize that what they spend on buying the software would be relatively miniscule in comparison to what they would end up spending on installing, maintaining, and upgrading the same over the years. Some companies could now be spending over 75% of their IT budget in routine maintenance and support activities. These expenditures limit what companies could be spending on innovation and revenue-enhancing activities.

Click Here To Download:
White Paper: Optimizing Enterprise Software Support