Sales Management: Callidus Software Announces TrueService+ Managed Services Enhancements For Sales Performance Management Clients

Callidus Software Inc., one of the leader in Sales Performance Management recently introduced its TrueService+ amanaged services offering. These services offer complete application management services for new and existing SPM customers. The enhancements include an increased number of certified consultants with the experience of over 125 Callidus implementations and expansive domain expertise. With Callidus TrueService+ managed services, Callidus customers have a single source to fulfill the complete client lifecycle of compensation administration -- from strategy to operations management -- enabling them to focus on aligning sales with business objectives to drive revenue and increase shareholder value. Callidus also appointed Charles Harder as director of managed services sales at Callidus Software. In his new role, Charles will be responsible to grow the new offering globally.

Callidus is the provider of sales performance management solutions to offer customers the following three deployment options:

• TrueService+ leverages Callidus' deep domain experience and industry knowledge to ensure the alignment of corporate strategy with the SPM system execution
• Callidus On-Demand solution provides customers with a rapidly deployable best-of-breed SPM solution with ongoing operations support hosted on Callidus' robust and secure infrastructure
• Enterprise class on-premise implementation allows the customer to operate and maintain their own SPM system

According to Gartner, "sales performance and sales analytics are now 'hot' areas of investment for those companies that have deployed SFA and are looking to realize competitive advantages in planning and organizing functions that prepare and guide sales organizations."(1)

Gartner also argues that "through 2010, one of the top three priorities for application managers (who use external sources) will be to transition staff augmentation contracts to application outsourcing relationships (0.8 probability)."(2)

TrueService+ managed services has helped a major U.S. telecommunications company maximize incentive plan alignment, improve service levels to the sales organization and decrease operational costs through their knowledge of compensation and application management. This has resulted in over $2M per year savings over their previous solution.

"We are proud to provide our customers with the industry's longest tenure of consultants and staff," said Richard Furino, senior vice president, worldwide client services at Callidus Software. "The Callidus TrueService+ managed services offering helps our clients reduce their implementation timeline. It leverages Callidus' intellectual property knowledge base and extends the vast experience acquired from over 125 customer implementations."

Callidus TrueService+ is not constrained by the number of transactions or scale of any type. It is designed for organizations that require assistance with phased implementations and need the skills and experience to provide end-to-end, SPM operations management with complete compensation administration.

The benefits of CallidusTrueService+ managed services include:

• Reduced Risk -- Who better to run Callidus solutions than Callidus Software?
• Improved Service Levels -- Support from Integrated technical services and product development with Industry's most in-depth compensation expertise
• Reduced Total Cost of Ownership -- Leveraged skills of over 125 Callidus customer implementations

Callidus TrueService+ managed services are available internationally and ideal for organizations whose operations span multiple geographies or business units. Services can be provided onsite or remote as client requirements dictate.

Callidus' SPM software solutions deliver a high ROI in a very short period of time by allowing sales executives to make better incentive decisions, providing timely visibility into channel operations, and giving them the flexibility to rapidly deploy new sales and distribution strategies and tactics.

About Callidus Software
Callidus Softwareis a leading provider of on-premise and on-demand Sales Performance Management (SPM) solutions to global companies across multiple industries. Callidus' products allow enterprises to strategically manage incentive compensation, establish quota targets, and align territories, resulting in improved sales and distribution performance. Customers/Partners include 7-Eleven, Accenture, CUNA Mutual, HP, IBM, Philips Medical Systems, Sun Microsystems and Wachovia.

SOURCE: Callidus Software Inc.