Article | April 20, 2007

Do You Provide Unified Communications Solutions?

Small and large companies alike are starting to realize the potential business benefits of VoIP (voice over Internet Protocol). Such benefits are realized when traditional business applications such as e-mail or CRM (customer relationship management) applications are integrated with IP-based phone systems. "This trend represents the move from VoIP to unified communications [UC]," says Eric Schoch, VP of North American marketing, channels, and distribution, Nortel. Used with permission from Business Solutions magazine

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