Download | August 9, 2007

Mobile Field Service Management: A Wireless Solution From Adobe, Intel, And Panasonic Improves Service In The Field

Source: Panasonic Toughbook
Global competition, outsourcing, and downsizing have changed the playing field for manufacturing organizations. With their office workers long equipped with productivity-enhancing mobile computers and handheld devices, manufacturers are turning their attention to customer service and field workers. Adobe, Intel, and Panasonic have joined forces to enable a field service management (FSM) solution to meet pressing field service needs. Submitted by Panasonic Toughbook
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