Soffront Self Service
Soffront Knowledge Management provides a natural language self-service interface to customers, partners and employees. Access the knowledgebase from helpdesk or defect tracking applications. Add a solution to the knowledgebase, as and when a ticket/defect is resolved. Leverage it for sales/marketing by sharing key competitive intelligence and helping prospects choose the right product.
For more information on Soffront Self Service, and to download a specfication sheet, click here.