Leading digital adoption platform strengthens presence in Europe by expanding digital adoption offers in Europe to the Benelux countries
San Jose , CA / PRNewswire / - Whatfix , a leading provider of digital adoption solutions ("DAS"), today announced a strategic partnership with C-Clear Partnersto have entered. The aim is to help companies in the Benelux countries accelerate their digital transformation initiatives by supporting them with the introduction of CRM platforms such as Salesforce and Microsoft Dynamics. C-Clear Partners supports companies in the design, creation and management of their customer strategy. The company specializes in mapping customers' CRM business needs and goals and translating them into processes that are easy to understand, add value, and highly efficient. C-Clear Partners is based in Belgium. This partnership aims to help C-Clear Partners customers in the pharmaceutical, manufacturing and public sectors improve the conditions for their employees,
In the process of adapting companies to the lasting effects of COVID-19, digital transformation remains the top priority and will continue to be adapted to the "new normal of work". Global IT spending is likely to reach 3.9 this year alone Trillion USDincrease. That is an increase of 6.2 percent since 2020. Those who invest a lot of money in the implementation of new business software and expect immediate results often encounter insufficient acceptance of digital technologies due to insufficient user adoption, high training costs and a large number of support requests. With contextual, interactive and in-application guidance from Whatfix in real time, C-Clear Partners can now help its customers achieve the desired result by significantly reducing support and training requirements, improving sales productivity and reducing the time it takes to roll out newly implemented CRM -Tools such as Salesforce reduce.
"User adoption of new business software and justification of technology spending are among the toughest things businesses can do today," said Khadim Batti , CEO and co-founder of Whatfix we partner with C-Clear Partners in the Benelux to help their customers deploy their CRM tools quickly and get the most out of their investments in new technologies. Our partnership with C-Clear Partners also makes solutions like ours necessary on a global level, especially since the "new normal" of work is constantly evolving. "
“A design that is designed to deliver a great user experience is the best way to gain user trust and loyalty. Thanks to our partnership with Whatfix, our combined solution now ensures that our customers can take advantage of high-performance platforms such as Salesforce and Microsoft Dynamics even faster, also in the long term, "said Kasim El Bastani , partner at C-Clear Partners.
For more information on Whatfix and its Digital Adoption Solutions platform, please visit https://www.whatfix.com/ .
Information on C-Clear Partners
C-Clear Partners is based in Mortsel, Belgium, and specializes in improving customer loyalty processes. The method is based on four pillars: The design of your customer strategy and its implementation using an action plan based on your business goals. The creation of customer-oriented processes and the design of state-of-the-art customer platforms. Manage and improve your processes once the platforms are live. We also have a dedicated team of experienced consultants who can support our customers with large CRM implementations.
Information about Whatfix
Whatfix is a digital adoption solution ("DAS") that reinvents application training, learning and support content by providing contextual, interactive, real-time and autonomous user guides that drive adoption and productivity gains. Whatfix has been shown to increase employee productivity by 35%, reduce training time and costs by 60%, reduce employee questions by 50%, and increase application data accuracy by 20%. Whatfix has offices in San Jose , San Francisco , London , Melbourne , Sydney and Bengaluru.