Transformation In Support Of The Future Force

The Defense Logistics Agency's Transformation Roadmap is our plan and commitment to dramatically improve warfighter support at a reduced cost through business process re-engineering, workforce development, technology modernization and organizational change.

Over the past two years, DLA has exceeded performance records in virtually all key business areas: highest supply material availability, lowest customer wait times and lowest cost recovery rates. These records are clearly evidenced in the unparalleled support DLA provided America's warfighters during Operation Iraqi Freedom.

Despite these achievements, a real and compelling case can be made that DLA must press forward with transformational change. First, it is right for our ultimate customers, America's warfighters, who expect, demand and deserve dramatically improved support at less cost. The services' ability to shift resources from infrastructure to force structure and improve readiness depends on us. Furthermore, the on-going transformation in the nature of warfare dictates an accompanying transformation in logistics support.