CURRENT HEADLINES
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Panaya Launches Agentic Layer For ERP, CRM, And Enterprise Apps Testing And Change Delivery1/6/2026
Panaya, a leading enterprise testing and impact analysis platform, today announced the launch of Seemore, its AI agentic layer designed to guide, analyze, fix, and test through every stage of ERP and CRM change.
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New Pipedrive App In ChatGPT Now Available For Pipedrive Customers12/18/2025
Pipedrive, the easy and effective CRM for small businesses, is now available as an integration in ChatGPT, a new integration developed by OpenAI.
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Salesforce's Agentforce Life Sciences Selected By Novartis To Drive More Personalized Customer Engagement Globally12/17/2025
Salesforce, the world’s #1 AI CRM, announced today that Novartis, a leading global innovative medicines company, has selected Salesforce’s Agentforce Life Sciences for Customer Engagement to connect patient and healthcare professional (HCP) experiences, enabling teams to focus on strategic and meaningful customer interactions.
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Vonage Deepens Native Contact Center With Salesforce's Agentforce Voice Integrations12/16/2025
Vonage, a part of Ericsson (NASDAQ: ERIC), today announced a new integration between Vonage Contact Center and Salesforce's Agentforce 360, giving enterprises a single AI-powered platform to elevate the customer experience.
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Weis Markets Transforms In-Store Experience With VoCoVo's Advanced Voice Technology12/16/2025
VoCoVo, a leader in retail team communication solutions, announced Weis Markets will implement its voice technology following a successful pilot.
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AudioCodes Announces A Large-Scale Voca CIC Voice Agent Deployment With Atento12/15/2025
AudioCodes Voca Conversational Interaction Center (Voca CIC), in collaboration with Atento and Go2Uno, completed a large-scale Conversational IVR modernization for a major managed care organization.