CURRENT HEADLINES
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Asurion To Acquire Domestic & General, Establishing A Global Leader In Technology And Appliance Care Committed To Excellence In Customer Service12/2/2025
Asurion, a global leader in technology care, support, and protection, today announced it has reached a definitive agreement to acquire Domestic & General, one of the largest appliance care providers across the UK and Europe.
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Practifi Introduces Practifi Intelligence, Bringing AI-Powered Capabilities Directly Into Its CRM12/2/2025
Practifi today introduced Practifi Intelligence, a suite of AI-powered capabilities built directly into its CRM to support advisory teams with continuous, wealth-focused intelligence.
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3CLogic Revolutionizes Voice-Enabled Customer Service With ServiceNow12/2/2025
3CLogic, the leading AI-powered contact center platform purpose-built for ServiceNow, the AI platform for business transformation, today announced a new partnership that will leverage 3CLogic's robust Communication Platform as a Service (CPaaS), and Contact Center as a Service (CCaaS) infrastructure to complement ServiceNow's AI Experience, specifically AI Voice Agents.
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Unanet Announces First International Expansion With Construction CRM Now Available In The U.K.11/24/2025
Unanet, the leader in AI-first ERP and growth software for project-based businesses, today announced its award-winning CRM solution for construction companies is now available in the United Kingdom, marking the company's first international expansion and a major step in its international growth strategy.
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Kroger Evolves eCommerce Offerings To Improve The Customer Experience, Drive Profitable Sales Growth11/18/2025
The Kroger Co. (NYSE: KR) today announced updates to its eCommerce plan, resulting in a differentiated and simplified customer experience, new households shopping at Kroger, and immediate eCommerce profitability improvements.
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UJET Acquires Spiral To Accelerate Its AI Roadmap And Help Customers Analyze Customer Data At Scale11/18/2025
UJET, a leader in AI-powered contact center innovation, today announced the acquisition of Spiral, a conversational analytics and AI company specializing in deep customer feedback and interaction intelligence.