Featured Articles

  1. Web-Based CRM: Faster Results, Increased Sales 2/24/2003
    As the pace of business accelerates and the economy goes through its cycles, alternatives are desperately needed to lower many of the hurdles CRM deployments traditionally face. Submitted by UpShot
  2. Customer Relationship Management 12/3/2002
    Hence the value of Customer Relationship Management (CRM) sits at the very tip of the fulcrum between the balances of supply and demand. Submitted by Astea.
  3. Eli's Cheesecake Really Cooks With ACT! 5/20/2002
    There’s no better dessert than Eli’s Cheesecake. But the sweetest secret behind the company’s success is the great prospect, customer, and supplier relationships it maintains using Interact Commerce Corporation’s ACT!.Submitted by ACT!.
  4. CRM For Call Centers Heralds Profits 12/14/2001
    If CRM (customer relationship management) hasn't already become part of your vocabulary, it will be soon. In the same way acronyms like ATM and LCD have become commonplace, so will CRM. Submitted by BSM.