Business Wire

  1. Practifi Introduces Practifi Intelligence, Bringing AI-Powered Capabilities Directly Into Its CRM 12/2/2025

    Practifi today introduced Practifi Intelligence, a suite of AI-powered capabilities built directly into its CRM to support advisory teams with continuous, wealth-focused intelligence.

  2. UJET Acquires Spiral To Accelerate Its AI Roadmap And Help Customers Analyze Customer Data At Scale 11/18/2025

    UJET, a leader in AI-powered contact center innovation, today announced the acquisition of Spiral, a conversational analytics and AI company specializing in deep customer feedback and interaction intelligence.

  3. Mitel Introduces Mitel CX 2.0 To Drive More Connected Customer Experiences With Enterprise-Grade AI 11/18/2025

    Mitel, a global leader in business communications, today introduced Mitel CX 2.0, the next evolution of its customer experience (CX) platform, combining AI-driven intelligence and enterprise-grade administration in a single, unified solution.

  4. Clear C2 Releases Major New Mobile App Enhancements For Its C2CRM Software 11/10/2025

    Clear C2, Inc. (Clear C2) announced today that new mobile app enhancements for its C2CRM software are now available for its customers to use.

  5. Pipeliner CRM Empowers Mining Companies With Streamlined Operations And Enhanced Relationship Management 11/5/2025

    Pipelinersales Corporation, a top-rated provider of enterprise-class CRM solutions, is assisting mining companies worldwide in optimizing operations, enhancing stakeholder collaboration, and strengthening compliance management through its industry-tailored CRM platform.

  6. Resy Launches New Integrations Connecting The Resy Guestbook To Marketing Platforms 10/29/2025

    Resy today announced new integrations with Loyalist and Fishbowl, two leading customer relationship management (CRM) platforms built to help restaurants better leverage guest insights and connect more meaningfully with their guests.

  7. Genesys And Scaled Cognition Partner To Advance Responsible Agentic AI Customer Experience Orchestration 10/16/2025

    Genesys, a global cloud leader in AI-Powered Experience Orchestration, and Scaled Cognition, the pioneering AI lab building specialized large action models (LAMs) for customer experience (CX) and enterprise workflows, today announced a new strategic partnership to advance reliable agentic AI.

  8. Alvaria And SuccessKPI Announce Alliance To Deliver AI-Powered Insights And Compliance For Proactive Customer Experience Outreach 10/14/2025

    Alvaria, a global leader in compliant, intelligent outreach as a contact center solution, announced a technology alliance with SuccessKPI, a leading AI insight and action platform.

  9. Dialpad Launches Its Agentic AI Platform, Ending The Chatbot Era And Redefining The Future Of Customer Service 10/9/2025

    Dialpad, the leading AI-powered communications and agentic platform, today announced the launch of its new Agentic AI Platform, enabling businesses to build autonomous voice- and text-based AI agents that understand complex requests, reason through multi-step tasks, and execute them end-to-end across existing systems via secure connectors.

  10. monday.com Expands AI-Powered Agents, CRM Suite, And Enterprise-Grade Capabilities 10/3/2025

    monday.com today announced the next wave of product innovations at Elevate, its annual customer conference.