Business Wire

  1. Fabletics' AI-Powered CRM Strategy With Iterable Delivers 2.5x Higher Customer Value 3/25/2025

    Fabletics, the world’s most fashionable, high-performance active and lifestyle wear brand, has partnered with Iterable, an AI-powered communication platform, to elevate its customer engagement strategy.

  2. Genesys And TeKnowledge Are Paving The Way To Transform AI-Driven Customer Experiences On A Global Scale 3/11/2025

    Genesys, a global cloud leader in AI-Powered Experience Orchestration, and TeKnowledge, a global company providing expert technology services for AI, Customer Experience and Cybersecurity, today announced a strategic go-to-market relationship.

  3. Pipelinersales Corporation Launches Pipeliner CRM Availability In AWS Marketplace 3/5/2025

    Pipelinersales Corporation, a top-rated provider of enterprise class CRM solutions, announced today that Pipeliner CRM, is now available in AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors that makes it easy to find, test, buy, and deploy software that runs on Amazon Web Services (AWS).

  4. Genesys And Mitel Join Forces To Transform Customer Experience 2/20/2025

    Genesys, a global cloud leader in AI-Powered Experience Orchestration, and Mitel, a global leader in business communications, are teaming up to simplify customer experience (CX) innovation for large enterprises worldwide.

  5. ServiceNow And Five9 Expand Partnership With Turnkey AI-Powered Solution For Unified Employee And Customer Experiences 11/13/2024

    ServiceNow World Forum & Five9 CX Summit—ServiceNow he AI platform for business transformation, and Five9 provider of the Intelligent CX Platform, today announced an expanded partnership to deliver a turnkey AI-powered solution for unified end-to-end employee and customer experiences.

  6. LexisNexis Releases InterAction Mobility 1.3 For Mobile CRM 6/18/2013

    LexisNexis® Legal & Professional, a leading provider of content and technology solutions, announced today the release of LexisNexis InterAction® Mobility1.3. Mobility 1.3 is a secure mobile solution for accessing the market leadingcustomer relationship management (CRM) tool for law firms

  7. Fonality Call Center System Saves SunPorch $100K In Annual Advertising Costs 11/19/2008
    SunPorch, the leading manufacturer of ready-to-assemble sunroom kits, has reduced its annual advertising spend by $100,000 because of its deployment of PBXtra Call Center from Fonality®, a leading provider of open source unified communication systems for businesses.
  8. New Study Shows Customer Experience Is A Competitive Differentiator 11/17/2008
    According to the results of a new survey from SAS, the leader in business analytics, Peppers & Rogers Group and Jubelirer Research, companies that have better customer experience management capabilities, along with a strong customer orientation, enjoy a decisive competitive advantage.
  9. SPSS mrDialer With Voice over IP (VoIP) Lowers Costs For Market Researchers, Enables The Virtual Call Center 11/10/2008
    SPSS DIRECTIONS USER CONFERENCE -- SPSS Inc. (Nasdaq: SPSS), the leading global provider of Predictive Analytics software and solutions, today announced SPSS mrDialer 4.0 with Voice over Internet Protocol (VoIP).
  10. CyrusOne CEO To Share Eco-Efficient Data Center Trends 11/7/2008
    CyrusOne, a leader in high-availability, high density data center services, announced today its President and CEO, David Ferdman has been invited to participate in a panel discussion on “Eco-Efficient IT” to share best practices, techniques and ideas on reducing data center carbon footprints.