Business Wire

1. Vision Critical Offers Accreditation And Certification Program For Progressive Customer Insights Professionals
   12/5/2018

   Vision Critical recently announced a customizable professional accreditation and certification program as part of Vision Critical Academy, its collaborative learning environment

2. Solutionreach Partners With Jive By LogMeIn, To Enhance Options For Practices
   12/5/2018

   Solutionreach, the leader in patient relationship management (PRM) solutions, announced today it has partnered with VoIP business phone system provider Jive by LogMeIn

3. Five9 Customer Service Index 2018 Reveals A Rise In Customer Expectations And Willingness To Share Data
   11/29/2018

   Five9, Inc., a leading provider of cloud contact center software for the digital enterprise, recently announced the findings of the second-annual Five9 Customer Service Index, commissioned by Five9 and conducted by Zogby Analytics

4. Online Medical Records Company WebPT Enhances Customer Experience And Agent Engagement With NewVoiceMedia
   10/31/2018

   NewVoiceMedia, a leading global provider of cloud contact center and inside sales solutions, recently announced that web-based medical records company WebPT is reporting an improved experience for its customers and sales and service agents using the NVM Platform

5. Mitsubishi Motors Launches Digital Customer Experience Management Platform - MICAR
   10/24/2018

   Mitsubishi Motors North America, Inc. (MMNA) recently partnered with Dealer-FX, the leading Customer Experience Management provider for OEMs and their retailers, to launch an all-new digital platform for Mitsubishi dealers entitled MICAR

6. NICE Robotic Automation Improves Speed, Compliance And Accuracy For The Results Companies
   10/3/2018

   NICE recently announced that The Results Companies, a premier global customer experience provider, has implemented NICE Robotic Automation to achieve full data accuracy, reduce processing time by orders of magnitude, and ensure complete regulatory compliance for several internal procedures

7. HSBC Bank Launches A New Service To Integrate Customers’ Small Business Banking And Personal Finance Needs
   10/1/2018

   HSBC Bank recently announced the launch of a new service designed to give customers greater control over their business and personal finance needs

8. Clear C2 Enhances Flagship Software, C2CRM, With New User Interface
   9/28/2018

   Clear C2, a leading CRM provider for the manufacturing industry, recently released an overhaul of its award-winning software, C2CRM

9. SessionM Continues To Innovate Advanced Customer Loyalty Solutions
   9/26/2018

   SessionM, a market leading customer data and engagement platform, recently announced new advanced loyalty solutions for clients to bolster customer frequency, spend and brand advocacy

10. Womply Launches Womply CRM, The First Effortless Customer Relationship Management Solution For Small Businesses
    9/25/2018

    Womply, the leader in front office software for small- and medium-sized businesses (SMBs), recently announced the public launch of Womply CRM, the first effortless customer relationship management (CRM) solution designed specifically for American small businesses