Business Wire

  1. OnviSource Introduces Explora Highly Affordable Speech Analytics Software, The Latest Workforce Optimization Application In Its Integrated Contact Center Suite, OnviCenter 6 10/14/2008
    OnviSource announced recently the rollout of OnviCord Explora, affordable speech analytics software built on the latest phonetic audio search technology.
  2. Breakthrough CA Data Center Automation Manager For Virtualized And Physical Environments Dramatically Improves Agility And Efficiency 10/7/2008
    CA, Inc. today launched CA Data Center Automation Manager r11.2, a new offering that increases the responsiveness, performance and cost-effectiveness of data centers by uniquely providing intelligent, dynamic, policy-driven provisioning and configuration management of physical and virtual resources.
  3. Global Multi-Tenant Internet Datacenter Market Shows Remarkable Growth 10/3/2008
    A new report by Tier1 Research finds that the global multi-tenant datacenter market has shown remarkable growth in the past 12 months. Demand is up 14% on a global basis, while supply is up only 6%, exacerbating an already lopsided supply/demand curve.
  4. Kubisys Launches OnTest The Enterprise Data Center Automation Solution For Testing, Migration And Patching 10/1/2008
    Kubisys today announced the general availability of the OnTest solution for enterprise data centers. OnTest, the appliance based solution, provides production application testing without consequences.
  5. F5 Helps Customers Enhance The Value Of Oracle's Siebel CRM Application Deployments 9/30/2008
    F5 Networks, Inc., the global leader in Application Delivery Networking, today announced the availability of its new Application Ready Network (ARN) solution for Siebel.
  6. TELUS Enters Strategic Partnership With Working Solutions To Accelerate Homeshoring In Canada 9/26/2008
    Working Solutions, a leading provider of remote agent sales and support solutions for the contact center industry, announced earlier today a partnership with TELUS, a leading Canadian telecommunications company.
  7. Interactive Intelligence Announces Winning Customer Service Story In Outrageous Interactions Call Center Contest 9/25/2008
    The public has spoken and the winner of the Interactive Intelligence “Outrageous Interactions” call center contest is Tracy R., a customer service specialist for a Tennessee-based bank.
  8. Soffront CRM Supports Recurring Activities And Opportunities 9/24/2008
    Soffront Software Inc., the leader in mid-market CRM software, today announced a new feature to version 8.7 of its popular software—the capability to setup recurring opportunities and activities in daily, weekly, monthly, and yearly patterns.
  9. Datacenter Network Market To Grow 6% To Reach $11.9B By 2012, IDC Study Reveals 9/22/2008
    The datacenter network market reached $8.7B in 2007, up 17% from $7.6B in 2006, according to one of three new "Place in the Network" studies published by IDC.
  10. The TAS Group Launches Opportunity Management And Account Management Solutions For Oracle CRM On Demand 9/22/2008
    The TAS Group, the world leader in sales effectiveness solutions, today announced that its TAS Select Live! for Opportunity Management, and TAS Select Live! for Account Management sales effectiveness solutions have been upgraded to support Oracle CRM On Demand.